"I stayed at Bristol Hotel several times before as a direct customer and had no issues. This time I visited as an Expedia customer and the experience was the opposite. Our plane was delayed by hours and we arrived at the hotel exhausted just before 11pm. I was given a piece of densely typed paper to sign without any explanation and the room keys. Not a word about the breakfast time, the restaurant, WiFi etc or where to find that information. Next morning we had to leave at 4am to catch a train. I...
"I stayed at Bristol Hotel several times before as a direct customer and had no issues. This time I visited as an Expedia customer and the experience was the opposite. Our plane was delayed by hours and we arrived at the hotel exhausted just before 11pm. I was given a piece of densely typed paper to sign without any explanation and the room keys. Not a word about the breakfast time, the restaurant, WiFi etc or where to find that information. Next morning we had to leave at 4am to catch a train. I...
Tereza