"The whole experience was fantastic! The staff, the room, the service, the food, and the location made our stay memorable. Although the hotel is in the city right by the Palace, it felt like we were in a beautiful resort outside a city. The only improvement opportunity we can provide would be about the entrance where guests come in for checking in and choking out. The entrance is not appealing. We got off on the street literally no hotel designated entry way for cars or for guests. The street right by the door was dirty and smelly. We were actually scared of entering the hotel. We wondered what we should expect from the inside based on what we experienced at entry point. However, once we got in, inside the hotel starting from the reception area did not let us down. The breakfast buffet was great with a good variety of choices. The staff were incredibly polite and helpful. The rooms were very clean, the poolside we incredible appealing and you don’t want to leave the hotel. "
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