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"WHERE TO BEGIN!! HAIR IN OUR BED, NO HOT WATER, POOR DRINKS, POOR SERVICE, HORRIBLE FOOD, AIR CONDITION LEAKED ALL OVER, HORRIBLE ROOM, BUT POOLS WERE OK. "

"Todo bien "

"Yes "

"Everything was very good! Very clean and the buffet was fresh! "

"THE BAR STUFF TRIED THE BEST WITH WHAT THEY GOT. ROOMS AIRCONDITION WORKED FINE.IT WAS NOT HOT AT THE TIME MY FREND AND I WERE THERE.IT'S ALL ABOUTH THE MONEY THERE. OUT FRIDGE IN THE ROOM WAS EMPTY. I NEEDED TO COMPLAIN FOR 3 DAYS FOR ANGIE TO SEND SOME WATER AND BEER.SAME THINK WITH THE ROOM CLEANNING. I NEED TO ASK."

"The resort is on the smaller side designed similarly to a shopping center, with everything (restaurants, bars and nightlife) centered around the two pools. The bar staff is very friendly even if you don't tip them which isn't always the case in the DR (which was very nice to see). The Wi-Fi is weak when not in the front desk/lobby area, so plan accordingly if you need to work or need steady service. The front desk/check-in process was easy, dinner reservations have to be made either on the...

"Everything was good"

"Rooms were a bit outdated, staff was super friendly! Buffett and restaurants were amazing and the experience overall is highly recommended "

"Very friendly staff. Very kid friendly. Beachfront is INCREDIBLE! Kids loved playing in the waves and watching the kite boarders. The hotel’s friendly cats along the paths were also a hit with all the guests. Room was clean but showing signs of wear and tear. Minor things like the phone didn’t work for 5 days, curtains barely moving. Lots of great restaurants to try only 5-10 minute walk along the beach into Cabarete. "

"My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return. "

"Great location, staff, food, pool and cleanliness only criticisms are there are no food or drinks available at the hotel after 10pm, the water in the shower also was never warm (room 205)"

"I was fooled by the 9.2 review and chose this place, even though it is very old and dirty, and we spent about two nights in the heat with two kids due to a broken cooling system. The internet was very weak and limited, and it would frequently disconnect, causing me to miss my online meetings. More than 90% of the meals were the same every day during our week-long stay. There were no special activities except for one pool table for the entire resort. More than 90% of the staff were very kind,...

"I had an amazing time! Everyone was so welcoming and helpful!"

"No se veía el mar pero tenía el Jacuzzi de agua caliente estaba detrás de mi cuarto. Las piscinas estaban con arena o animalitos. El bufet daban prácticamente lo mismo todo los días. "

"K"

"The ocean was not visible but you can hear the waves crash Agatha shore. Very relaxing. Pool was clean. Staff were cool. Didn’t bother much on both ends. Secure area. "

"Friendly staff and good customer service. Clean room and dinner at restaurant was good. "

"The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking."

"I felt save in this property I met the owner of the property who is very pleasant and he makes sure everything is under control . I will visit Punta Rucia Lodge again "