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"Pool was beautiful!"

"Breakfast during my stay was delightful. Wide variety of options including resort style made to order omelets which I was unable to take advantage of due to purposely getting up late. Lol. The rooms are spacious and modern however no terraces/balcony. The pool is very sneaky comfortable. I've made several attempts to go to the beach a block or two away but stopped by the pool and remained there two out of three days. The staff is super helpful in making accommodations and pleasantly...

"Nothing everything was excellent"

"Was not happy about the breakfast menu or the buffet but everything else was wonderful "

"Great resort! The first half of my trip was for business, and I extended for a personal vacation. The property is beautiful and I appreciated how it was sprawling. The golf cart transportation came in handy when walking to the lobby. The rooms were lovely and well appointed. Every staff member was friendly, helpful, and provided excellent service. I’d definitely return!"

"Nice clean property. Staff was friendly and helpful."

"My partner and I truly enjoyed our stay at this beautiful property!! Such a dreamy view from our oceanfront room in the wave building. Would definitely recommend!"

"Excellent, Experience. My Family loved it. The best resort in The Island."

"Our room and the corridor smelled like mildew. We would have left if we didn't get in so late at night."

"Absolutely will not be back to this property, as a frequent Hilton Rewards member this experience has been the worst. Our room at no hot water for 24hrs with the engineer saying just let it run. The next day I requested a new room, which was accommodated yet the room was dirty and housekeeping refused to clean it as she stated “she already cleaned it” but offered the cleaning towels and spray for us to clean ourselves. Shower light was broken and key pad battery died leaving us to wait yet again...

"Amazing staff clean room definitely will be coming back."

"Resort was stunning. Beautifully maintained and landscaped. Pool areas were great as was beach. No problem getting chairs at either. Staff were all friendly. We tried most restaurants on property and all were fantastic. If I had one complaint, and this seems to be most people’s complaint, it would be that everything is very, very expensive. Plan a grocery store trip to save money. "

"Amazing stay, the service was outstanding!! Highly recommended if you want to be close to Old San Juan. The room was so clean and the ocean view was the best thing in the hotel."

"If you want a romantic boutique hotel, this is the place!"

"Very thin walls, could hear everything & unable to sleep, very early staff cleaning around; it felt like a motel, not quite at all."

"do not use"

"I had a blast with my daughter for our birthday vacation.. the rooms were clean the staff was very nice and friendly . Everything was great"

"My stay at Hyatt Centric Isla Verde San Juan was absolutely exceptional from start to finish. The property itself is beautifully designed—modern, clean, and effortlessly stylish, with a relaxed luxury feel that immediately sets the tone for a true getaway. The amenities truly elevate the experience. The pool area is stunning and perfectly maintained, offering a vibrant yet comfortable atmosphere whether you’re looking to unwind or enjoy the energy. The 3 minute walk to the beach is seamless,...

"Convenient, great beach, ocean super clean. Restaurant downstairs right on beach. Drink service at pool and beach. Parking was easy."

"Center fountain was closed entire time; hallway carpeting was old, dirty & ripped; no exhaust fan in bathroom so it would get too hot & steamy; we ordered our meal & wanted the staff to bring it to the pool area but were told to come back inside in 25 mins to pickup our meal. "