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"Room was fantast. Ship was fantastic, food great. Above all the attentiveness of the staff stood out especially pur butler Tommy and guide Summer, both went above and beyond to make our trip so enjoyable. "

"Super "

"Our stay at InterContinental Ha Long Bay was fantastic. The property is fairly new, and everything felt modern, clean, and well maintained. The rooms were beautiful and spotless, making it a very comfortable place to relax after a day of exploring the area. The staff throughout the resort were incredibly friendly and helpful, always greeting us with a smile and making sure we had everything we needed. The pool area was one of our favorite spots, especially with the bar right there. It was the...

"Great location and views. Really good accommodation - comfortable and super clean with an adequate dose of expected luxury. "

"Great service, quiet, it has everything you need. The room was clean and the bed was very comfortable. The town is quite empty so that is reflected in the hotel. But the staff are really nice. We were there for two nights and ate at the restaurant downstairs where we were usually the only ones there but really good food and service. When planning our trip to Ha Long Bay, we were debating staying in the town or a cruise. I am very glad we went with the decision to stay in the town. It was a much...

"Staff was great and very helpful. Room was nice. In house restaurant was fantastic. Only problem I had was unfortunately my trip was cut short and they wouldn’t refund any money for the two nights I lost. And it’s there slow season so it’s not like they didn’t have time to rebook the room. More than Half the rooms are vacant. "

"Clean room, excellent service and a great location. They were very helpful with arranging transportation issues. Super kind, friendly staff"

"Huone oli todella siisti ja koko hotelli myös. Meidän erikois merkkipäivä huomioitiin hienosti hotellin toimesta"

"فندق مميز في مدينة هالونج بجانبه عدة كوفيات"

"Au niveau de l’hotel tout était proche de la perfection. Le secteur était par contre presque désert. Plusieurs commerces ont fermé leur porte voyant le peu d’affluence. Beaucoup de construction de nouveaux quartiers complets dans Ha Long. Dans quelques années cette ville sera méconnaissable "

"Excellent view, great staff and really good food "

"Barco incrível. Tudo incrível, 05 estrelas."

"Great staff, room was spotless and good amenities. Very quiet but close to the centre of Halong city and pier for the cruises"

"This is a very nice hotel in a very quiet area. Very easy walking or bike riding. The restaurant is very good, breakfast was perfect. Many options. Most of the guests are here either before or after a cruise. If you are looking for night life, this is not the place. Really nothing around except a few mini marts with restaurant attached. "

"Friendly staff and room are clean and good amenities "

"Excellent hotel! Service, comfort, and amenities exceeded our expectations — truly a five-star experience."

"The staff were exceptional and the rooms and food were top notch"

"Very nice property and super nice people"

"The staff was great."

"My wife and I spent 1 night on board of the grand pioneer 2 (February 25, 2026) . Perfect luxury room ( super clean, panoramic view of Ha Long Bay, fantastic food ( brunch with variety choices ) with à la carte menu for supper). Super nice staff. Very reasonable price including all meals with 2 land excursions. Strongly recommend. Pioneers cruise 3 will be launched within the next 18 months. Can’t wait to come back for a 2 nights cruise. Only one downside : February and March weather in Ha long...