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"Amazing hotel!"

"We had a very relaxing stay and the rooms and spa were spectacular! Fruit and sweet treats were there on our arrival. Had a great experience!"

"👍"

"Impeccable service and amenities. Well appointed suites. Would stay again"

"Tout était parfait. Seuls bémols : wifi un peu trop faible / couloirs non climatisés ce qui peut être vite étouffant"

"Enjoyed our stay, we will come again"

"Clean, staff very good. Close Ha Long Bay "

"Top"

"Clean big room"

"We arrived at 1:50 pm for check-in and were told rooms weren't available until 3:00 pm. After waiting over 3 hours, we finally got a room at 4:10 pm because our booked Bay View Family Room still wasn't ready. During the wait we spent a considerable amount at the bar. We were then "upgraded" to an Executive Lake View Room despite specifically booking a bay view. Reception moved us again, but the bay was only visible from the bathroom. We gave up arguing. The room had multiple maintenance issues:...

"Great overnight trip"

"酒店服务 设施 地点 都非常好！值得推荐。"

"Camille and her staff went overboard to accommodate all guests and their personal and dietary needs. Dinner was 5-Star as far as cruise ship dinners go. The ship could use some updating but the experience and excursions were well worth the money."

"The room was spacious and clean. The staff were friendly and helpful. Right across from the port, I had the ocean view with balcony, so was a pleasure seeing the view from bed"