Search Hotels in Russell County

"They were a FANTASIC place to stay!"

"My drive was delayed so I didn't arrive until almost 11 pm. I got to my room; there was trash all over the coffee area and the bed wasn't made. I went back downstairs with my luggage and they gave me a different room. I booked the room at least a day in advance and I arrived late; I cannot imagine why the room was not ready. I woke up in pitch dark to a siren blaring. As it continued to blare, getting louder and louder, I realized it was an alarm clock. I thought it was my phone alarm, which I had set, but I did not understand why it was pitch dark since I had set my own alarm for 7:30. I got up and found it was the alarm clock in the room going off at 6 am. I didn't know how to shut it off vs. snooze it so I followed the cord till I found the plug and yanked it out of the wall."

"Brand new building. The beds were good. Place smelt like a cigarette."

"Rooms were a little small, no carpet on floor so walked on bare floor. Floors were a little dirty. Nevertheless hotel staff were very accommodating and helped with extending my stay for one more night while I was attending to my mom at hospital."

"Staff was very accommodating, great access to the parking lot, quiet, excelent location."

"Mind was a weeknight stay between cities for my trip and at that time this hotel felt more like a contractors crew housing with the work trucks in the small parking lot. The check in staff was friendly. I was immediately aware of the aging lobby area and hallways to the rooms. Room had all that you would need but felt old and worn. There was a small gap between window frame and wall that was open to outside air and traffic noise. Some mold on shower curtain. A good remodel would make a difference. Next time I’ll go a few more minutes to a newer Quality Inn in Bristol, VA. "

"Staff was great. Overall pleased, but may have some bathroom plumbing issues (slow flush)"

"When checking in, I requested a room away from the elevator but was given a room one door from the elevator. When I asked to change it, she told me that the room would cost more for the same type room. I argued with her so there was no additional charge. The ac/heating unit wasn’t working in the new room. The breakfast had fewer breakfast items than usual."

"The breakfast was not as good as some of the other places we stayed. Comfortable bed and quiet."