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"Stayed at Moon Palace Jamaica from May 29 to June 2 and had a great experience overall. The resort is beautiful, and my room was clean, comfortable, and well-stocked daily with everything I needed. The staff was friendly and welcoming, which made the stay even more enjoyable. I loved the pools and beach area, and the spa was definitely the highlight—an amazing experience! The resort is also very spacious, well maintained, and truly luxurious. The food at the buffet needs some improvement, and...

"Overall, I enjoyed my stay; however, I believe there is an opportunity to improve the guest arrival experience. Upon arrival, I did not receive enough information to help me become familiar with the resort, its amenities, or how to navigate the property. I requested assistance with my luggage and observed the manager direct a staff member to assist me, but unfortunately no one came. One of my biggest frustrations was learning on my own that restaurant reservations had to be made through an...

"The property is beautiful. The staff was very nice and helpful. We had a gorgeous view over looking the ocean. I would definitely recommend this property. "

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"Loved the different choices for food options. The beach and surrounding kept very clean. Staff was all very happy and extremely nice."

"Excellent service, Excellent staff, Impeccable presentation if your planning any type of surprise or special occasion the staff are willing to ablidge and have the moment conclude without a doubt."

"Mosquitoes"

"Awesome"

"Staff Very Warm Welcoming! Thanks guys see you soon!"

"Very nice and friendly staff front desk and housekeeping staff breakfast staff was amazing check-out was very easy it’s a very nice place to stay or for a night stay"

"Great property. It will better as the rooms are upgraded a bit. Hotter showers and better shower drainage for example."

"The room was clean and the employee I interacted with was very knowledgeable helpful."

"Ii gave this property a 4.5 stars because the cable and the phone was out the whole time I was there and apparently had been out since Hurricane Melissa."

"Right next to the beach and Island Village. Perfect spot for a vacation. The bathroom could take some remodeling."

"Great trip"

"Enjoyed my stay there.. will definitely go back again."

"Shops were very convenient "

"The property was clean landscape very good The staff was pleasant, the one bed room unit was clean & organized. My only concern was I didn’t have a functional TV. I could not change it to my preference. Otherwise I enjoyed my stay."

"It had a rustic vibe to it, it does need a few updates like the a/c wasn't working well and the tiles and the bathroom could be a lil updated but the staff was very helpful and ready to assist. I ordered breakfast and the food was tasty and no corrections there. Nice ocean view and affordable but with the right upgrades, it would be a more enjoyable stay."