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"We enjoyed the bay"

"Staff was very kind and helpful!"

"Some negatives we found were the pullout sofa bed cover was dirty with hair all over it. Also, bathroom could’ve been cleaned a little more thoroughly for our preference."

"When we got there staff very friendly, clean .. beautiful loved it"

"Every thing was excellent"

"Enjoyed the stay. However, VIP status was very misleading - it said it includes a free drink per person. We got 2 bottles of water."

"Stayed on a weekday in summer and it was pretty packed. Room was quiet, comfortable and clean. There is a breakfast room with free coffee and creamer and vending machines if you’re hungry. Pool area was ok but lots of families with little kids using it (I know, what do you expect?!?) and the water was cloudy. Lots of chaise lounges and a few outdoor seating areas. Wi-Fi seems to have been maxed out in the evenings."

"We would stay here again"

"I expected a little bit more for what I paid for the bathroom door did not close right. I found a cockroach in my room. The floors were dirty. The towels were dirty."

"The bathroom was very dirty, my 12 years old daughter didn’t even wanna have a shower in the bathroom. The basement/first floor rooms in Bay. Tower are terrible very old furnishing and the room smells terrible. The room advertising shows there should be a pull-up so far bad, however, it was not the case and we have two staying in a room with two double beds very small and uncomfortable for my kids. They also charge resource fee, which I was never told when I check in. It’s $44 per room per day...