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"Always like there"

"The resort was beautiful but I was expecting a nicer room. The resort was 5 star but room was 3 star at best. Great food, safe area, convenient and the pool was clean and clear. "

"Clean room"

"la pasemos muy bien! Muchas gracias"

"Muy rico "

"Clean comfortable close to restaurants "

"The hotel was nice and so was the staff. Originally I had an issue with our original room but I spoke with the nice lady up front and she resolved my issue without any complications. Everyone at the hotel was also very nice and our room was spacious and comfortable. The restaurant was nice with a pool view and I enjoyed their fresh breakfast which was different every day and they had a lady cooking fresh eggs your way. Overall we had a good stay. "

"Habitación cómoda y desayuno fresco"

"As always is great stay at the Sheraton Presidente- great location , tons of food choices and bars near by. However I feel that is time to renovate the in-house bar and their dinner menu is not as varied as I would liked but the personnel is the best from the valet , cleaning ladies, waitresses and front desk and that is why I continue to comeback!"

"Todo muy bonito. Recomendado 100%"

"Si"

"La atención fue excelente,el desayuno fresco y delicioso el lugar en excelentes condiciones y limpio,lo recomiendo."

"The place is great, clean with a beautiful View. The road to get there is very narrow and uphill so definitely need 4x4 a small car might not make it. The shops are near by which it’s great. I would definitely recommend. "

"Terrible service from Hilton. I've stayed at the Hilton many times and the quality of service has gone down drastically. In December I paid for 2 queen beds. When I got there they gave me a room with one queen and one twin size. I didn't get reimbursed for the different room we got. April, I had the same situation happen. They recieved payment for a room with 2 queen size beds, and they did not provide the room we paid . They stated it was because they overbooked, what a coincidence the same...

"Alejandro made this stay great, excellent customer approach and extremely helpful. btw. garden views are not truly private garden views, its a display on the hallway. There is not plugin in bath tube too :-("

"That please was wonderful the staff very help, I stay again"

"La habitación no tenía teléfono, por lo que cada vez que se pedía algo, había que bajar a la recepción a pedir ayuda. El desayuno era básico. Unos días incluía solo un huevo, y otros días incluía 2 huevos. Las cortinas son muy pequeñas, NO cubren toda la ventana."

"You could hear everything."