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"We had a fantastic stay at this hotel. Everything was spotlessly clean, the food was excellent, and the staff were friendly and welcoming throughout our visit. From start to finish we felt well looked after, and there was honestly nothing we could fault. We have already booked for September before getting the ferry, just hoping for better weather this time— keep up the great work!"

"Staff were so lovely and attentive. Food was amazing. Room was perfect. "

"Was lovely and clean! Breakfast was divine, staff was friendly. Really recommend! 🙂"

"Clean room. Spa facilities. "

"Excellent Stay and Outstanding Service We stayed for one night and were really impressed. The hotel is perfectly located in the centre of Canterbury, just a few minutes’ walk from everything. The building is modern, spotless, and the rooms are spacious and comfortable. We had a great night’s sleep and a lovely refreshing shower in the morning. Breakfast was busy but well organised, with plenty of excellent choices. All the staff we encountered were friendly, attentive, and professional. I...

"Free car park, quiet room, walkable distance to town centre."

"Lovely room. I am mobility challenged and was given a great room near the lift and with walk in shower. Staff very friendly and helpful."

"Great venue brilliant staff"

"Comfortable, clean and warm room. Lovely, considerate staff. A thoroughly enjoyable stay. Wonderful staff, stylish atmosphere and quality beverages in the Bay Tree bar"

"Room was lovely and staff were very courteous and caring."

"Everything was very good haven't been there for a while so when we got there it had been cleaned up looked much better will be going back soon. "

"The room was spotless. Clean tidy and cosy. When we booked in they gave us an opportunity to have a ground floor room which was especially helpful. Food excellent and prompt. Bar area comfy with prices on par with pub. Would recommend a stay here if coming to Canterbury. Staff extremely helpful, very big car park. "

"Room Spotless with cleaners doing a great job over our six night stay.Location perfect with sea views right across to France.But the staff are the heart of this hotel.Every member we met from Breakfast to Dinner were friendly, helpful and welcoming.Highly recommended!"

"We chose the hotel because it is dog-friendly. We had some issues, but the staff sorted them out. Parking was paid for at the hotel, which was on the road. There was a blue badge holder’s parking space on the road, not far from the hotel, too. The room was large with a low sofa. We chose a king-size bed. It also had a bath on the lower floor, which I requested because of my health issues. It was very clean, had small amenities, and we could drink water, coffee, tea and hot chocolate in the...

"Staff, as always, excellent"

"Clean and modern. Matched the description. Great location for the tunnel. We had a late check in and the reception team were super welcoming and dog friendly too "

"A great hotel with character and very convenient for the cathedral. "

"Staff were very friendly thanks"

"Second time this month "

"The room and the staff were excellent. I will recomend the hotel to everyone! "