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"I was offered an upgrade from a classic double to a feature double (for an extra £30pn) which I took. It was in the old part of the hotel. The room was very cold as the radiators were not working. I enquired at reception and was told that they would speak to someone to see if it could be sorted. A little while later an electric heater was delivered to the room which did not work and another was requested. This only managed to heat the bedroom while the bathroom remained cold. The window next to...

"If you need a place in Crewe stay here."

"The art is excellent The bathroom excellent The dinner good The breakfast ok The bed good"

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"The property is unique stairs are narrow but there is a lift. Breakfasts are good but what a performance to pay for them.Breakfasts should be included in price like most establishments.Nice touch to offer a free drink in exchange for not servicing room."

"Excellent value for money, very spacious property suitable for up to four adults."

"Great little inn over the river from the main part of Shrewsbury so much quieter. Easy walking into town just over the bridge. Staff very friendly and welcoming. Nepalese restaurant as part of the premises. Good food at a reasonable price. Onsite parking is a bonus."

"Paid for parking. No remote control and when 2 were found I found out it's because you couldn't get a picture. No milk for tea. Bed was clean but surfaces marked and dusty (a big problem as I have a dust allergy). Like warm tap water not hot enough for a shower. Bar closed and breakfast wasn't available."