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"Xcaret was absolutely BEAUTIFUL! We came to celebrate my son’s 10th birthday, and overall, it was such a memorable experience. The resort is HUGE with so much to see and do, and honestly, we weren’t able to experience everything. But what we did experience was breathtaking. The food was great, the amenities were amazing, and there is truly something for everyone. There were a few things that unfortunately left a bad taste in my mouth. Since this trip was specifically for my son’s 10th...

"Fridge did not work and we informed staff but never repaired"

"Las habitaciones beachfront o frente al mar tienen piscinas conectadas entre si en los balcones, por lo que puedes esperar a tus vecinos pasearse por tu balconcito todo el tiempo. El resort es “NO DEVOLUCIONES NI CAMBIOS” en sus amenidades hay cobros adicionales, no es un todo incluido. Es un atractivo para niños de un día, es preferible solo pedir el AQUANICK si es que se quiere dar lamexperiencia a los niños. En el checkout ha otro cobro de impuestos sorpresa. La habitación tenia un olor...

"I stayed at this hotel while celebrating my engagement. The hotel itself is beautiful and makes for great pictures. The pools are nice, the facilities are clean, and the room service was excellent. However, there isn’t much to do at night, especially for younger guests. The pools close very early, and the hotel could definitely offer more entertainment and activities in the evenings. Another downside was the drinks—they were extremely weak and tasted almost like they had been watered...

"The property is beautiful, the lobby is very cozy with the arrangement of the sitting , people in the reception were very nice I asked for a upgrade and I was able to do it the room was great it was close to the big pool . The room was very clean with all you need towels, safe, good beds 24 hours room service . The resort has 3 big beautiful pools. The restaurant amazing , the food , the people working there . I rent the beds on the pool i didn’t regret a bit wine, drinks one person coming very...

"Excelente"

"This was our third year in a row, and it just gets better each year. We will definitely be going back for a fourth. The property is amazing. It’s immaculately groomed and maintained. The staff is incredibly helpful and kind. The food is the best we’ve had on the peninsula. The rooms are wonderful. We just can’t say enough good things about this resort. Highly recommend."

"Amazing pool and beach. Love how small and quiet the property is"

"Everything was wonderful, the room was excellent with a private pool. The staff were super friendly. The poolside bar had great service, especially Angel. What surprised me most was the food at the main buffet, it was amazing. Everything was beautiful."

"Buena atención del personal"

"La atención es insuperable todo fue excelente y el personalizar cada huésped da sensación de hogar"

"Check in was relatively easy. We were then directed to a gentleman who explained the complex and special events available. We were certain that it would be an aggressive push to join the Vacation Club, but he was OK with me saying we would think about it and were not approached again. As far as levels of rooms, the Premium room included a bottle of wine, chocolate covered strawberries, robes, and top shelf liquor. We are beer drinkers and don’t drink wine. If you are a liquor or wine drinker,...