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"Balcony door did not have a lock on it and you could see the next balcony guests over. No privacy. Check in was so hectic. Everyone coming in at once and elevators took forever. Do enjoy staying there but was a little upset this trip."

"The staff was friendly, but our initial room lacked blankets, towels, and sheets, and it wasn’t clean. There was sand on the floor left by previous guests. We were then moved to another room, but it had a leaking ceiling and smelled like smoke, even though no one in our family smokes. The food and drinks are over priced. Overall, I would not recommend this place."

"We had a wonderful stay ! It began with check in- we were able to be let into our room early as we had arrived early and were hoping to be able to get changed to go down and use the pool with our two year old. Eric at front reception also had heard it was my daughters 2nd birthday celebration and he sent up a little treat to the room for her. We also ate breakfast on site and had Nicholas as a server - he was fantastic, very very sweet! We had a wonderful experience and stay!"

"Excellent view of the ocean and plenty of pools for everyone to enjoy without being crowded. Wonderful stay."

"The room had a mildew smell in it there solution was they gave me a can of spray to use, the bath tub shower handle was broken, the tv was broke the whole stay it stayed frozen whenever we tried to watch it, went down stairs to go swimming no life guard you swim at your own risk even children, the hall leading to the pool has a foul smell. If you wanted your bed fixed you had to go to the front desk to ask someone to fix it, we had to ask for towels and wash clothes every day, Expedia advertised...

"First when we arrived I knew it wasn’t going to be good lobby was dirty, I was hopping that our room was going to be clean but nop everything is falling apart , bathroom was dirty ( a lot off hair floor and tub . Mirror was on floor. Hair in beds I didn’t want it to stay because of my kids but unfortunately we didn’t find better place . Next time I’m no going to get a hotel whit very good rate going to go with Excelent rate . Oh I forgot we have breakfast at restaurant in property and of course...

"Great resort with many amenities."

"The room was pretty clean and no bugs ! The lobby did stink really bad though but the rooms were nice and only 2 blocks away from the beach !"

"I enjoyed my stay. The only thing that bothered me was the dogs that would bark non stop from about 5 am to 9 am. It was ridiculous. Being woken up every morning."

"Staff was excellent. Restaurants were good, except the breakfast buffet was slow on replenishing items. Beach access amazing. But the rooms were rundown and dingy. This is not the place for you if you don't like kids EVERYWHERE. This was my second stay here, same experience both times."

"So clean the staff and all the guests were so friendly"

"The condition of the room, the ceiling was was peeling, the balcony was dirty and didn’t look like it had been cleaned. The doors were dirty. The outlets in the room didn’t work some of them. You have to take your own trash to the dumpster no breakfast that was advertised. But the people who worked there were very nice and very pleasant."