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"I would say the best part of this resort is the food. The quality and choice is amazing both at the buffet and in the specialty restaurants. The full stay pass for the Spa was well worth it as the outdoor pool although heated were a bit too cold for us. The staff was really nice and helpful throughout the hotel."

"Personal amable y dispuesto a ayudar, la ubicación perfecta y bien comunicada."

"Exelente ! Todo nuevo , tranquilo y super comodo ! "

"Room was lovely and spacious, spotlessly clean. Staff are amazingly friendly. Hotel is in perfect location for everything with a metro on the doorstop!"

"Absolutely loved this hotel. Staff and facilities were excellent. Just wish the pool temperature was a little warmer in the winter months"

"The room, amenities, staff, location.... all exceeded my expectations. I highly recommend Hard Rock Hotel Madrid!!!!!! "

"Really enjoyed this hotel. Staff were friendly and there seems to be an always available champagne happy hour in the lobby. My favorite part of this hotel was the room temperature. As someone who finds most hotels to be hot, we were able to see the thermostat and use the ceiling fan to keep it just above freezing in our room—-which was much appreciated! I’d stay here again "

"Well located, clean, good size rooms! "

"Perfect room"

"Excellent location, horel so clean, and staff were so friendly and courteous. Spent NYE on the rooftop bar, Excellent evening and good fun. "

"チェックインの前に駐車場を使うときに丁寧な対応をしてくれた。 部屋は広く3人でも十分でした😊"

"Facility should be upgraded."

"el lugar está en una muy buena ubicación, el equipo fue muy ágil en el check in y en general las instalaciones están 10/10"

"Hotel muito bom, com ótimo custo benefício, excelente localização, perto de vários pontos turístico, próximo do metrô, restaurantes e lojas. Podendo caminhar por todas as ruas do bairro Gótico com muita segurança. Quartos muito limpos, confortáveis e cama grande. Equipe da recepção com todos os funcionários muito atenciosos e educados. Recomendo demais esse hotel!"