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"I did not have a great time with the staff. However the place was easy to find. Not very well located for food at night but still easy to get to the airport which is the main point. If the staff were more accommodating this would have been pleasant."

"Too any American who knows what motel 6 feels like...motel 6 would be a step up!"

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Nice hotel"

"comfortable bed and good room"

"Needs facecloth in bathroom "

"We stayed for a nights before a flight. Room was fine, but the food choice / quality and all the staff was excellent."

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"Very friendly and helpful hotel staff, room was excellent"

"This is an extraordinary property – one of a kind. For anyone interested in or pleased by historic milieux this is a must-stay hotel. Features in the grounds date to Anglo-Saxon times and the main building to Tudor times. Even the 1930's changing huts by the pool are heritage-designated. Most of the staff were also excellent, notably the cheerful, accommodating receptionists (we needed an electric space heater as the weather was so unseasonably cold that the ordinary room heating system...

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...

"What a beautiful hotel in a wonderful setting overlooking the Thames. Nice spa. Two restaurants to chose from. Complimentary water in room with fridge tea, coffee, hot chocolate cookies & biscuits. Entertainment a bonus."

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"Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully...

"Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury. "

"Perfect place"

"The cleaning of the room left a lot to be desired there was an awful smell near the toilet"

"Basic last minute family room after our original property let us down. Fair price for what you got. Didn't like the strong smell of air freshener on the first night felt like it was an attempt to mask something as could have sworn we smelt cannabis around the landing etc the first night, gone the second night and we only stayed the two nights. Window in the room was hard to close properly and lots of loud traffic all the time. Staff was friendly and had banter , shop and petrol station across...

"Usual short stay, helpful staff, room, amenities always up to scratch, recommended as always. "