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"We were shocked at the room we were assigned at the Taos Historic Inn. It did not match the image on the site. The room smeled moldy, the carpet was awful. It had a small, old window air conditioner - unbelievable. The room looked over an alley where our view was a drunk and an addict. When we opened the old windows to see if we could freshen up the room, it smelled line garbage. We reported our experience to the hotel and Expedia. We did nit stay at this hotel and found better lodging. What a...

"It was historical. Old School type. Our room was definitely different. Bedroom nice with nice bed. Tv in bedroom did not work. Sitting area when relaxing left much to be desired. One old chair and bistro iron table and chairs. Overhead light had 1 bulb instead of 3. Bathroom has pedestal sink and no place to set anything. It was quiet and we did have a nice sleep. Good parking in back."

"The room was very clean as was very comfortable."

"Enjoyed the 2-night stay. The pool reminded me of family vacations in the 50's. Especiallly loved the "Vacancy" sign. Grounds were immaculate and in full bloom. Furnishings were seriously dated with much charm, but all was functional! There was a gymn, but I did not make it there. I did enjoy the breakfast and the lovely patio."

"There were bugs and spiders in the room."

"Excellent location and friendly staff. The room that I booked was not what I was given at check in"

"This property is extremely unique. Loved everything about it"

"The tables by the river were nice and relaxing. Our room wasn’t ready at three. We applied for a king sized bed and got two queens. The toilet seat was loose. The floor was dirty and littered. Breakfast was to start at 7 AM and we got there at 7 but a dozen people were ahead of us and we didn’t have time to order warm food."

"It was like heaven! The bed was super comfy. The room was perfectly appointed. The soap was divine. The pool was amazing. We really enjoy the restaurant and the grounds. Dinner and breakfast were very good. Walking distance to the Square. If we ever come back to Taos, we will definitely come back to Hotel Willa."

"Love the shower, very clean anf great location."

"Everything was great! Would definitely stay again."

"Great staff and excellent customer service."

"Incredible service from the entire staff. The rooms were very nice and the entire property was very clean and well maintained."

"Location, staff. parking"

"The views"

"Charming, friendly, excellent breakfast. Loved the Curtis exhibit."

"The person I talked to on phone to help with my reservations was just the sweetest person ever. Did every thing she could to accommodate my evolving plans. Truly the best customer service ever!"