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"Loved the lazy river and the 24 hour pool!! The spa experience was out of this world."

"Definitely wouldn’t stay here again. It was dirty, the hallways literally smelled like mold, and the outdoor waterpark was CLOSED which was a huge reason we booked it in the first place. Honestly it’s the Dollar Tree version of Wilderness at the Smokies…just stay at Wilderness. It’s actually cheaper and 10x nicer. We definitely wasted our money staying here."

"Kids like the water park. room was small and hotel was not very accomidating."

"Clean nice area lots things to do only thing the waterpark cost extra it’s not included"

"I didn't have any issues with the property. We only stayed there for one night but didn't sleep well. We were located right beside the game room and all we can hear at 12:30am were kids playing the hockey game"

"The Inn at the Christmas Place is a spectacular place to stay. Great breakfast, decor is beautiful and the pools are exceptional"

"Very big place, very clean and very friendly. Its like walking around a jungle inside. Way too expensive for food and drinks. Gift shops are a joke for there prices. 50 bucks for a tee shirt!"

"Room was clean. Water park was good and on Saturday night they had live entertainment. My kids liked it"

"**★★☆☆☆ Disappointing Stay – Not What We Expected** Unfortunately, our stay at the Edgewater Hotel in Gatlinburg was very disappointing. The biggest issue was the way we were treated by the staff. I emailed the hotel with concerns about our room, specifically because we had paid for a river-view room and the view was not what we expected. Instead of trying to understand the concern or offer a possible solution, the response I received came across as rude, hateful, and dismissive. If you are...

"This was our third time staying at this hotel and it’s very clean really nice. I love the breakfast. The staff was very friendly and the smell once you got out the elevator it was just so fresh and clean."

"Enjoyed our stay and would highly recommend"

"very clean comfortable room, large bathroom and I loved the shower, balcony overlooking the village, really nice clean pool"

"The room was very clean with an amazing balcony view of a creek. Beds were comfortable and the value of the rooms is perfect."