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"On arrival check in was extremely slow , room was smelling like mold contacted the staff and response to addressing the issue took hours all they did was spray air freshener whilst the room Still had a mold smell. Not impressed"

"The resort was clean and the staff was pleasant. We very much enjoyed our stay. We visit Jamaica often and by far this was one of our most enjoyable experiences."

"The property itself is very beautiful! The staff around the resort was absolutely amazing and so kind. The resort itself seems dated and could use better cleaning in certain parts. We have stayed at Excellence Playa Mujeres and found that, that property is in better condition and does not feel so dated. I think most of that dated feeling comes from the cleanliness. We did love the drinks and the activities around the pool."

"Very good"

"The owners were very attentive; they accommodated our arrival time and gave us tips about the city—they were very kind. The house was beautiful, and the room was incredibly bright, featuring a terrace with an amazing view of the surrounding nature. The pool was clean, and the outdoor area, was stunning. The only thing that seemed disproportionate to me was the A/C fee—$50 per night struck me as excessive."

"A back home vibe as though I have met family"

"The host have great communication and easy to reach. I called him 2 AM in the morning and he answered."

"EVERYTHING WAS PERFECT"

"The staff (Chef Tony, Sandra, John’s, and Tifari) were great, they took such good care of us. My only constructive comment is that the lounge chairs by the pool all need to be replaced, as many of them are broken, also the kayak and paddle board should be replaced as they’ve seen better days."

"Wow. Great hotel I great area. Lovely room. Walking distance to many, many places. Sweet service in hotel bar and good breakfast there. Sooo glad we stayed there. Wish we'd had 14 days, not a mere 4."

"I didn't use the pool, Management was great!"

"We enjoyed our stay in this beautiful home. I even left my cell phone and property person told me and made it easy for me to have someone come and retrieve it."