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"We had a very nice stay. The room was comfortable and the property was lovely. The staff was very nice. We saw some issues that need improvement. The WIFI did not work in our room. We had to go to the front desk to go online. Also there was no hot water, so the showers were cold."

"beach was excellent"

"Overall, everything was lovely, and I had a pleasant stay. The hotel was nice, and the breakfast options were delicious, with a good variety to choose from. However, I did have an issue with my breakfast package that unfortunately remained unresolved. When I raised the concern with the staff, I was told that they couldn’t do anything about it because the booking had been made through Expedia. I found this disappointing, as I would have appreciated more assistance in resolving the matter,...

"I wouldn’t call this hotel. It’s closer to a hostel. I reserved the hotel for two nights, but it was so bad. I left after one night even though I paid for two."

"The location of the hotel on the beach is great. If you get motion sickness I suggest taking something for the ride from the airport as the roads are very winding as well as steep. Our hotel room was larger than I expected (could be because of the high ceilings). However, some parts of the hotel need attention. Our toilet was very difficult to flush and one night it ran all night long. On our first night we had ants in our bathroom sink (which the front desk quickly responded to with pest...

"The hotel staff was amazing! The hotel has potential but we had a couple incidents - Water was locked off twice - We called and it was rectified in a couple of minutes tho. In using the pool we asked for additional towel - We were told by the manager that there are NO extra towels. He eventually said he went to another room and got us 2 towels. We requested housekeeping on the second day of our stay - they forgot and it had to be put off to the next day. The hotel is surrounded by mangrove so...

"Highly recommend."

"An overall nice experience Pros :- friendly staff, nice view of the ocean was able to see the ferries go and come from my room (take a top floor room), nice toiletries, if you traveling with the ferry it's close to the port, good value for money if you take the breakfast package, rooms were clean and towels changed daily, friendly staff (Joseph and Tess), has its own resturant and was convenient. Cons :- was far from the airport and many of the eating places, need a car to move around , hotel...

"I booked with Brix, somehow the date stated a day before my stay( a mistake that wasn’t made by me) when I got there I only realized the error. The guy at the front desk went for the manager. A woman of African descent came over. She came with attitude and was very rude, telling me the date was for the day before and I cannot stay which means also I can’t get a refund. She said she can check if there was any rooms available and I would have to pay again. I declined and took my money where it was...

"We loved the location."

"This property is very well maintained. The room was lovely. The staff was very nice. We enjoyed the location as it is away from the city and surrounded by tropical birds and plants. The property is not a close walk to downtown. We took taxis, which we enjoyed, because the cabbies were friendly and gave us explanations of what we were passing. It is close to the Royal Botanical Gardens and the Zoo, which we enjoyed. I would recommend this hotel for your stay in Port of Spain."

"The Cabana was very roomy, sleeps 3. Very clean and updated. Need to change the bathroom floors to tile, as water leaking from the shower stall raises the vinyl plank floors. Best views of the ocean, as property sits on Store Bay, very calm and beautiful beach. The breakfast was very good, but having to wait 1/2 hour for a French Toast with fruit at 7:45 am was too long. Front staff were very pleasant and helpful . Highly recommend this property for its location . Will stay again."

"Great location and good hotel"

"Courteous staff"

"A very relaxing and quiet ambience, beautiful tropical grounds, nice breakfast, lovely small swimming pool, outdoor jacuzzi and free outdoor yoga. Evening meals not very interesting."

"The restaurant service staff and the food was great. Beautiful property and the room was well maintained."