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"The hotel was great! The property is very well maintained, and the rooms are nice and clean. It actually looks just like the pictures online. The gym was also well equipped and had everything I needed. great stay!"

"T"

"Everything was beautiful"

"Beautiful location."

"Clean room but lack closet space and fan in the bathroom."

"Unfortunately my family's five day stay was a terrible experience. The hotel is very run down and poorly maintained. And there were issues from the time we arrived. The biggest problem was mosquitoes in and outside our room. I complained to the young receptionist and her first response was very disappointing. I was told that there were some "very important people" including judges expected to arrive and we might not be able to switch rooms. Advice to the young lady: never make a guest feel like...

"Really enjoyed my stay at the Kapok Hotel. Must commend the attitude and helpfulness of the staff. Will definitely return!"

"Staff were not very friendly and did not provide good customer service. Hotel seemed out dated. You were not able to control the temperature of the room and room felt very stuffy feeling."

"Very quiet and surrounded by nature. Paths to rooms are uneven in places. Would have preferred more local choices on the menu."

"I had a good experience."

"The staff at the front desk were not very friendly. Staff at Breakfast looked and acted annoyed, like they didn’t want to serve us and the food was terrible. And the bat it was the same. The only person that was friendly and polite was the person cleaning out room."

"The restaurant service staff and the food was great. Beautiful property and the room was well maintained."