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"Amazing views! Only that is enough. They complement it with great facilities, comfortable room. Awesome food with exceptional dinner dishes and great breakfast buffet. The swimming pool is great completed by saunas and spa paid service"

"We had the best time at Hotel Lago Grey - the staff were extremely helpful and it is set up to help you get the most out of your trip with the least amount of effort required. I only gave it 4 stars because whilst the view from the room is out of this world - some basic amenities like a kettle and provision of water were missing, and there was only one restaurant and menu of food options to choose from. However, the staff were super responsive and went out of the way to really help you. They...

"This was a beautiful property with a gorgeous lake and mountain view. Nice restaurant with a good buffet breakfast and tasty food on the menu for lunch or dinner. The sore point of our stay was at the very start we had a terrible encounter with one of the front desk staff- Yelkna. We were 8 persons (2kids) in 3 rooms and her tone was very abrasive and unnecessarily rude. Some of us only had e-copies of our PDI forms which we were able to email to the hotel but she still treated us harshly....

"Staff was present and willing to help. Breakfast was okay. WiFi wasn’t as reliable. There was no AC in the room."

"Breakfast was ok, plenty of bread and various sweet spreads, scrambled egg was brought out in a china bowl and left on the side so got cold quickly. There was a yoghurt and fruit option but I would say the breakfast was very basic and not the greatest quality."

"The place was perfect for what we needed. A quiet place to sleep for a night and close enough to Torres del Paine NP, we could return early in the morning. The room felt cold, but the warm comfy bed and blankets kept us warm at night. We slept well! The breakfast was more than enough and the staff was nice."

"One of the best hotels i've been to."

"Todo en explora es excelente. Habitacion, limpieza, personsl, spa. Me encantó el jacuzzi exterior"

"Superb location, accommodation and great staff"

"Amazing place in the entrance of the National Park, very comfortable room and a fantastic buffet style dinner in a beautiful, wood dinner room."

"This hotel is a unique property that is extraordinarily beautiful!!!!"

"O hotel é lindo! Acolhedor, limpo e a equipe bem simpática. Recomendo 100%"

"Excellent room, very friendly and helpful staff, amazing view from the room, good breakfast. The only thing was there was a major construction in the property and it was noisy during the day and the lobby floor was a bit dusty."

"The staff was very nice and helpfull, really helped me with everything I needed. the location is near of everything, 15min from bus station, near from market and reastaurants, wi-fi was good, the rrom was clean, the bathroom is good and hot shower, the bed was very confortable, the breakfast was good, with eggs, and the lunch box was nice too."

"The staff was extremely helpful and were super nice, very clean, a bit backwards in term of charging points to cell phones , internet wifi excellent !maintenance of the property was lacking , broken windows, 110 electrical plug not working , pool not working and no notice on the website,"