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"The location was excellent and we had a fabulous view of Tower Bridge. The front desk and concierge staff were wonderful. The omelet station was a treat and kitchen staff helpful. The lack of air conditioning in the room was a problem during the recent heat wave. But the lobby was pleasant and the room fan helped. The housekeeping staff was the weak link. They were not responsive and sometimes didn't even clean the room. But the front desk sent them back when asked."

"Great location."

"Share is wrost. I walked straight out. Never doing share again"

"Less than I even expected"

"Clean rooms. Good central location."

"I personally feel, it's over price. There was barely any staff to greet at the time of check in or during the stay no efforts were made to make you feel comfortable. The rooms size are decent, but would give 0 for hospitality."

"Fabulous, 100% stay again A****"

"Stayed here for 4 days while touring London. The hotel is so close to Parliament, Westminster Abbey, and Big Ben, and also walking distance to two stations of the Underground. The staff is very kind and accommodating, and the included breakfast has so many options and is excellent. There is a cafe/bar off the lobby too. Definitely recommend!"

"Great hotel, great location"

"Handy location 10 min walk from Euston station and Russell tube station near by. Plenty of restaurants and local shops close by. Hotel room clean, comfy bed, only downside was the room was red hot over a scorching sunny weekend in london"

"Excellent location. Great breakfast. Modern building and beautiful decor in rooms. I would definitely stay there again."

"My daughter and I were in town to see a concert. We stayed for 6 night but unfortunately during a heat wave. Our room was very small with only a small fan so that part wasn’t very comfortable but that’s not the hotels fault. The beds were comfortable and cleaning was excellent. The hotel was dated but charming and that’s what we were going for. The best thing about it was the location. I’d stay in Paddington again due to its proximity to the trains and local amenities. The hotel offered a hot...

"Conveniently located if you are taking a train from London. Clean rooms. Friendly and helpful personal"

"The room we were given initially was shocking! Dark, dingy with a terrible smell and a view of a brick wall. The carpet was wet with something and they had clearly used air fresheners to disguise this. No iron, no hairdryer and the wardrobe wouldn't open due the placement of furniture. This room should not have been given to anybody. When we booked in we were initially offered an option to upgrade which we turned down- without having seen the room then when we discovered the state of the room it...

"Hotel location is convenient, room is clean and staff is helpful."

"Recently renovated property in excellent condition within a short walk from the Earls Court Underground. Rooms are very small and the room I stayed in was below street level and had no windows (was informed about the windows but not about the below street level during the booking), but adequate for a night's stay. No breakfast service but there are many restaurants on Earls Court Road nearby. Overall good value for money in a neat, tidy and fully renovated property."

"I recently stayed at the STG hotel in Oxford to attend a live music event near by in London. The establishment was quite posh with their interior, the staff working there were kind and helpful. However the room which I purchased didn't quite meet up to standard as the toilet in my bathroom had a strong smell before I began using the space. The room provided clean beds with clean sheets, and a fan to use during the heatwave, the UK is experiencing. The TV, I had was quite small and the remote...

"From the moment we walked in the door to the moment we checked out, everything was impeccable. The service is top notch and the hotel is beautiful. We felt well taken care of and it was a very special trip."

"Average "