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"My Rooms A/C (Air conditioner) doesnt work it is broken and management does nothing about it, they where laughing about the complaint and gave me a fan. What kind of a hotel is this ? I am documenting, taking pictures and videos, unless I receive a full refund, I will have to expose your hotel and your mediocer manager and team on all social media including expedía. I need a full refund."

"Un hotel de lujo con una estupenda localización en Londres, con acceso inmediato al área de Westminster y Waterloo (Big Ben, Parlamento, estación del metro de Westminster y de Waterloo, área de restaurantes de Lower Marsh detrás del hotel). Las instalaciones son adecuadas al precio, las habitaciones de buen tamaño, cuenta con alberca (bajo reservación). Me parece que por el precio podrían variar algunas cosas, como por ejemplo poner máquinas de cafe automáticas en las habitaciones o mejorar la...

"The room size was brutal. The were two bunks with a small walkway nothing more. No room for luggage, no where to sit. The bathroom door was frosted glass so you could see people using the washroom. Bedding was never changed in the 8 days we were there. No lobby, just a small desk by the door with only someone there limited hours. So when our 1 roll of Toliet paper (for 5 people) ran out we had to go get our own as it wasn’t replenished until the next day (we had to request more)."

"The rooms were clean, staff were helpful. Overall great experience except the long walk to and from the room to the reception area which is the only exit to the building for guest."

"il faisait une chaleur étouffante, et les chambres ne sont pas climatisées, sinon hôtel bien placé : bus- métro-parcs hôtel très touristique, énorme tourne over, beaucoup de monde et d'attente pour les ascenseurs"

"I would like to thank Tania for her arrangement of a suitable room for my wife. Her heartfelt care and hospitality will be unforgettable. Her partner working with her over the reception counter Darynd is also very helpful. We appreciate their service!"

"Excellent hotel, comfortable, clean, and well decorated room. Had all the amenities, aircon, and luggage storage. Nice little back garden area and a coffee machine at the reception, both of which were great to have. Excellent value for money. The staff were polite and helpful. Tube stop about 7 mins away, supermarket and lots of pubs/restaurants nearby. There is no lift, which was not an issue for us, but might be for some as the stair are somewhat steep."

"I love this hotel and have stayed here many times in the last 20 years. This trip the A/C was definitely an issue."

"Lovely, but very small room, no AC. great location, helpful staff."

"Just returned from a 5 night stay at The Clermont Victoria, and I cannot say enough great things about this beautiful hotel. The staff are very friendly and accommodating, and the hotel rooms and common areas are comfortable and clean. It is in a perfect location for walking to various tourist destinations with quality restaurants and food options nearby (including hotel restaurants). We traveled around by underground quite a bit, and the station is conveniently connected to the hotel. We are...