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"Great location and view, room is a bit outdated, the bed is moving"

"The location of this hotel is great for those who want to step outside and be in the heart of Piccadilly Square. Easy walking distance to restaurants and other venues. Leicester Square is a 2 min walk and the tube station is across the road. Clean and friendly staff in the lobby to help with self check-in and out ( everything is done online) The rooms are small but clean- minimalism is how we would describe them ( no side table and window was a bit different). If you are there for a night or...

"Check In war unterbesetzt und dadurch kam es zu einer Wartezeit von einer Stunde. Die Klimaanlage funktionierte nicht ordnungsgemäß. Der Lift war defekt. Das Apartment wurde auch nicht gründlich gereinigt und man sah noch die Glasrandabdrücke der Vorgänger am Nachtkasten. Insgesamt kann ich die Unterkunft nicht empfehlen."

"Great location! Walking distance to several shows."

"The pod was clean and very comfortable. The lounge area was good and the staff very helpful. I really liked the shower cubicles and ironing facilities. I found this hotel a little noisier that the other place, there was a chap yelling at 11pm and slamming doors."

"No staff to greed us upon arrival clean room"

"Great experience!!!walking distance to a lot of famous landmarks- Big Ben, Westminister Abby, changing of guards etc..Kid friendly. 100% recommended. We also included breakfast with our reservation."

"Lovely comfortable clean beds Breakfast was amazing"

"Lovely hotel along the river bank ."

"The whole staff are fantatisc"

"Matig onderhouden. Douchen in bad. Badkamer zo klein dat ik er bijna niet in kon komen (deur tegen wc). Slaapkamer was ontzettend warm! Heel groot hotel. Veel schoolklassen. Grote ontbijtruimte met dus veel schoolklassen. Herrie. Ontbijt wel steeds aangevuld."

"Had to go to another building for Breakfast which was strange."

"Conveniently located near the train and tube. Clean and cozy room. Really cozy. Two things irked me. I was charged £15 for early check in. Either my room is ready or it’s not. It was but I was charged extra. I was also charged to store our luggage after we checked out. We had an afternoon train to another destination but stored our luggage until then. Most hotels offer these services free."

"Really love the location of the hotel. Lots of restaurants in the area and literally across from the Gloucester station. Rooms are smaller but well maintained. I love that they give complimentary bottled waters in the room, small gesture but much appreciated. There's also a small gym which was helpful."

"The room was very clean and comfortable with air conditioning!! Lots of stairs to top floor but this wasn’t an issue for us."

"Great air con!"

"Central London. No air conditioning, just a fan. Old tired classic double room."

"The room was spacious and clean. The staff was friendly and helpful. The hotel is beautiful!"

"Average "