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"The hotel is in the perfect spot which was really great, comfortable and clean, the reception staff could do with some instruction on manners. Unfortunately the restaurant at the hotel (Vintage) has the monopoly on food and drinks although there are some food trucks that are fantastic, out experience of the restaurant was terrible as a table of 5 our food came before our drinks after a 20 miniute wait, one of us was only drinking water and after asking a server was ignored, then someone went to...

"Excellent location! However, No front desk service. No customer service. No furniture. No basic essentials, such as hand towels or face towels. No windows. The mattress is too low for getting up and down since it is on the floor !"

"Very helpfull staff all the rooms were very clean only thing that was a lillte difficult was that they did not offer any lunch or dinner opptions or ways for you to sort out you own food so u would have to go to other sites or restonts but they do offer a free ferry that is very helpfull"

"It’s a beautiful hotel"

"Everything about our stay was great! We received a wonderful welcome gift in our room, the staff was friendly and helpful, and the food was delicious."

"El piso (duela) de la habitación es viejo y con humedad, principalmente afuera de la ducha; el agua se sale de la ducha. También en el jabón de pared a un lado del lavabo escurría y con el polvo había suciedad acumulada y durante nuestra estancia no lo limpiaron porque siempre apareció ese aspecto con el suelo cubierto de polvo."

"Convenient location to Victoria station. Clean. Nice staff. Good breakfast buffet."

"Good hotel in central London near multiple transit options, can definitely recommend for friend groups as there were rooms with 3-4 beds. It got loud at night next to a busy street and no AC was difficult in the summer weather, but I'd definitely stay here in the colder months. Check-in and out were a breeze. Convenience store right outside was also great for quick pickups in the mornings and evenings."

"Tolle Location und sehr unkompliziert (Check in macht man selber - eine Angestellte war da und hilft falls nötig). Das Zimmer war sauber und gut eingerichtet. Ich musste ein 2. Handtuch haben - wurde sofort erledigt."

"A perfectly situated hotel close to a busy high street and the underground but on a quiet and peaceful road. Great for solo travellers"

"Karolina is the best ."

"Property is central to everything. Food options avoid all around. Highly walkable to the palace Piccadilly regent st Leicester sq covent garden. Well priced"

"The room felt warm. The A/C was not cold."