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"When I first checked in, I was put in a room on the lowest floor. There were stairs with no access to lift for that floor. The room was dirty. Fridge was dirty. Bath was dirty. The AC also was dirty and caused me to have allergies. The front desk staff sounded polite and seemed like they were helping, but I was wrong- The manager they spoke to over the phone asked which country I was from (as if this was important to fixing the issue). They also laughed after she made a comment (though I cannot...

"Overall clean and well maintained. The wifi was pretty bad. Majority of my stay did not work. Also alot of power outages but i think that was a city wide problem. Restaurant very pricey compared to local foods and there was a no outside food policy in place."

"Honestly, this is a great place to stay not too far from where all the fun stuff is in Ksamil. There's beaches nearby, and the hotel is a 20-minute walk from the more famous beach clubs (expect some walking in the heat if you don't have a car). The staff are truly amazing, helpful, and genuinely kind people. They are super helpful, very communicative, and the cleaning crew are so good as well (considering how dirty rooms get near beach towns from the sand and the water). Thanks for having me."

"I stayed at this 5-star hotel in Sarandë, Albania, and unfortunately my experience was very disappointing. The hotel itself is very big, beautiful, and has a lot of potential, but the management and organization are far below the standard expected from a 5-star property. From the moment we arrived, we noticed problems. We were given only one room card even though there were two people staying in the room, which is very inconvenient. The room also did not have a smart TV, only a basic television,...

"Very friendly receptionist. Lovely cleaners. Nice breakfast."

"Buffet breakfast was excellent. Rooftop pool area was small but very tranquil. Location was great - very chilled. Across the road from Sophra - best restaurant around. All round winner."

"Veel plus en positief, personeel, ontbijt, uitzicht, parkeren, luxe en modern en schoon hotel. Minpunten. Aan drukke weg, airco had niet een optimale werking. Naar strand is nog wel een stuk naar beneden en omhoog lopen."

"Je recommande cet hôtel, tout était parfait. Un accueil extraordinaire, un Monsieur à l’accueil qui a été là du début jusqu’à la fin pour nous conseiller et nous aider pendant notre séjour. L’appartement était très propre, près de tout, de la plage des commerces. Le service était là. Le personnel est gentil, souriant, accueillant, rien à redire . Tout était à disposition. Si je dois revenir à Saranda, je reviendrai dans cette appart Hotel Merci beaucoup encore au monsieur de l’accueil qui a...

"Had a great stay and everyone was hospitable! Was worried looking at some reviews online, but in my opinion it’s an amazing place to unwind and relax. Property was well maintained and clean and staff were good. Would definitely recommend!"

"Staff went above and beyond for us throughout our stay. It is a beautiful location in the mountains, and the pool is great with gorgeous view of the sea. However, be aware the property lacks amenities. We arrived at 4pm very hungry and were told the kitchen was closed until 7pm and there is no place to purchase any sort of snacks or food outside of restaurant service and they could do nothing for us except to say sorry. Hotel room is clean and spacious with a great bed, but no safe in the room,...

"The staff here are truly amazing and the view is stunning. I would stay at this hotel again. It’s important to not it may be a bit far from where you can catch a boat to Corfu and the city center"

"Clean room and staff are very nice. Hotel is very close to local restaurants, beach and shops"

"Belle hôtel ! Bien situé!"

"Chambre joli décoré et bonne literie Chambre ne donnant pas sur la mer. Les gens fumaient sur la balcon d à côté. Cela sentait la cigarette tout le temps sur l extérieur. Petit déjeuner sous forme de budget varié Emplacement idéal en face de la page publique et près du bord de plage"