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" There are no plates or bowls spoons or knives. the TV did not work when we arrived the shower curtain is far too small and short Consequently the water goes everywhere. the apartment needs to be decorating. It looked old and well used."

"Room was comfortable; staff were friendly and helpful; view from room onto Lake Taupo was excellent, particularly with one stunning sunset."

"I enjoyed my stay, coming here to participate in the Ironman event. I found the staff to be very friendly and professional, particularly Mable and Richard. Mable always greeted me by name. The room was clean and spacious. Great facilities, tennis courts and a fabulous pool. I dined twice at the hotel restaurant and the food was very nice and reasonably priced. Richard the restaurant manager was very efficient and professional. Thanks for your hospitality, I will certainly be back! Thank you for...

"Perfect place for family. "

"Loved the large swimming pool and natural thermal pools. "

"The accommodation is tired and run dow"

"We enjoyed the pool and room upgrade "

"Good service "

"Clean and tidy and convenient location. Only downside was the housekeeping was not done. "

"The room had just been cleaned prior to us arriving - was clean and tidy although certain areas could do with a deep clean - All staff were friendly and polite "

"family friendly and close to beach"

"Sehr schöne und gut ausgestattete Bungalows. Gute Lage - nahe zum Strand und zu Restaurants."

"Was a quiet place to stay. Bed was comfortable and room was tidy. "

"My room was great. Loved the big bathroom, cozy kitchenette, and the spa separate from the room. Bed was good, but not great. Location was great and the view was beautiful. I would stay there again. My only complaints: the wifi by the lake was terrible. Normally, this would not be an issue for me but when traveling internationally and trying to arrange the next part of your journey, it's kind of a pain when you can't even get a page to load. Also, the spa: it is a huge round tub that has to be...

"Not required"

"Internet was great! Parking 🙄 was difficult to find a spot."

"Older building. A bit run down. Room was small. Parking limited and very tight"

"No kitchen......bit of a surprise."

"Clean, tidy room. Nice cosy bed with crisp, clean bedding. Enjoyed our private mineral spa pool. "

"3rd stay in a Quest serviced appartment. Not as good as previous. A bit tired and as clean and tidy as previous quest stays. A bit dissappointed."