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"The Breakfast was lovely. They had everything I needed. Fresh fusion water at reception. Staff very friendly. "

"Thank you so much for good services"

"Room was clean but dated and bland. Very stuffy, only curtains at window no blinds or nets. Bed was lovely and clean and very comfortable. Room was described as Superior we would describe it as basic."

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Absolutely stunning hotel with excellent staff and service. I will stay here again for certain. The room (and hotel) was comfortable, spotlessly clean and beautifully decorated."

"Really good standard of cleanliness, cosy and very quiet room but the outstanding feature was how lovely,helpful and friendly the staff were. Close to New street railway station and Bullring for shopping. I would certainly recommend it"

"Room great, breakfast small room for tbe number of people, general queing for coffee etc"

"Clean and lovely! Kind staff Lovely breakfast! Lots to do! Amazing"

"Could hear the bars below music late into the night. Fire alarm went off twice at 1:40am and then had no hot water this morning. Would not stay again."

"Good for arena"

"Apart from slow check in..long queue the overall experience is as very good"

"Staff really nice no towels in room, rooms clos with heating on. No TV in room you expect paying 60 pounds for a double room there would be a TV for that price I could of booked the Premier inn. Its says on there website site they have a bar but the bar does not have alcohol, a can of coke is 3 pounds its 125 in the shops over all a.rip off"

"The hotel was clean an spacious. Close to the center of Town. I brought a few things to the attention of house keeping and they were rectified. Bed was softer than i would normally like, but the room was a good size and quiet. The breakfast was very good with plenty of choice. I would stay again. As would the friends I was with. "

"Good check-in with friendly welcome. Great base especially if visiting the Utilitia Arena. A short 10 mins walk via canal path and you’re there. The 1 bed apartment was perfect for a family of four (2 single beds and 2 single sofa beds) Door separates bedroom to lounge area so ample space for an overnight stay. Small bar area if you want to grab a quick drink. Cannot comment on breakfast as didn’t have it. Would stay again."

"Ok"

"Yes the only criticism was on the 15/4/26 in the restaurant they were pretty busy but the service was very slow which was a shame as it was our 48th wedding anniversary. The food was amazing but only having a main meal and dessert in 2 hours was not really acceptable. "

"Really surprised, better than expected, free room upgrade, lovely staff, clean tidy rooms, can't ask for more for the price. Definitely booking again"

"Lovely x will be back x "