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"Spot on rooms great so is the food and staff.UTV"

"Great stay as always thank you!! "

"The staff were amazing, professional friendly and went the extra mile, Room and all hotel was spotlessly clean Evening meal again excellent staff perfect in everything they did Breakfast fresh Five stars all the way Well done team🙌 "

"Yes. Good service."

"Fourth time I’ve stayed here. Always friendly staff and the breakfast is great. "

"Room was spotless, bed was comfy. Highly recommend "

"Lovely comfortable bed. Super clean and well maintained room. Richard the manager took great care of us all - fantastic customer service. Only negative is the lifts - not enough lifts for such a big hotel. "

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"Lovely hotel "

"Lovely hotel. Clean and beautiful rooms and the breakfast was outstanding. One of our favorite hotel stays while in the UK"

"Great hotel, location spot on for o2 academy or hippodrome. Room clean, modern and smart. Powerful shower, helpful staff. "

"I came from the other side of the world, walked into the front desk, just spoke a few words and I got a welcoming, helpful, wonderful, nice and friendly staffs vibes. They set me in a newly remodeled room. Had great conversations with all staffs throughout my whole week of stayed. Recommend if you want to stay at a nice and friendly hotel in Birmingham. "

"Lovely room staff friendly, food was basic but tasty. Paid extra for spa access but worth it for sauna steam room and swimming pool. Will definitely return."

"Fantastic hotel"

"Location for us was great and nice view Staff very friendly and helpful Breakfast was really good too"

"Excellent overall"

"Really friendly, helpful staff. Nothing too much trouble. Fixed a defect with the toilet whilst we were out for the day. Highly recommend!"

"Great location, good sound proof rooms, great amenities and lovely staff. "

"Lovely spacious room and very clean - nice products - excellent value for money "

"Amazing experience especially from the guy at front desk."