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"I arrived early in to Kolkatta from Hydrabad. Made multiple calls to see if they would allow complimentary early check in after 12.00 noon. No one called to say aye or nay !!! Very poor management on duty . Thus was second time visiting this hotel and I’ll not return to waste my money. Next time I’ll select either Fairfield Marriot or JW Marriot ."

"Great hotel with the most helpful and caring staff. Special thanks to Ms. Sneha at the reception for doing an outstanding job of taking great care during my parents’ stay."

"Fabulous "

"Pool looked clean. Did not enter"

"Yes all good"

"The check-in process was frustrating. The hotel’s payment system did not accept international Apple Pay, despite it being widely accepted at the airport and even within the hotel’s own café. This resulted in multiple unnecessary transactions and delays after a long journey. More concerning was the persistent noise disturbance. There were loud birthday parties with DJ music that carried straight through the walls into the room. I was unwell during the stay and had to make repeated calls to the...

"Restful stay "

"Great"

"Spa Didnt Used. Pool is not comfortable and starting dept is too much for average women height and children. "

"Clean room"

"yes"

"Excellent staff-friendly, courteous, and helpful. Overall experience from airport-pickup, check-in, concierge, dining, etc., all very satisfying. I specifically wanted to mention Mr Abhishek for his kindness and thoughtfulness. I recommend this property and shall stay here if I visit Kolkata again. "

"Awesome experience!"

"Everything was good as expected of 4 star hotel. Property was spacious and clean. Food was OK. All the staff were polite and helpful apart from some staff at the restaurant who were in their own world rather than looking after the guests. I needed to draw attention of the staff many times for my needs as they appeared to have forgotten that I am there. "

"I usually stay in Oberoi hotel but since it’s been closed for renovations I’ve been trying new hotels and i was very pleased with Kennilworth , superb location "

"It was very comfortable. The staffs were very nice and helpful."

"Better drainage of water in washroom needed"