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"Its good"

"Overall: 2 stars I’ll try to be unbiased and just state the facts of my experience. Don’t trust the 4 and 5 star reviews. At check in, the reception member took 7 phone calls during our check in rather than attending to the 2 people in front of him. Staff were generally unapproachable and rarely smiled. The room was clean and nicely furnished, but the mattress was rock solid and hurt my back. The WiFi was essentially non existent. The pool had highly restricted hours and we were told to leave...

"Excellent service"

"ok ok"

"The hotel staff failed to provide breakfast throughout my stay and refused to send the bill for the booking amount, despite me sending them the receipt. staff member, keeps making excuses, promising to send it 'today' or 'tomorrow'. This hotel was a terrible experience."

"Cleanliness was below average (bed, bathroom and floor). Staff was not helpful. They don't give you more than one key even if there are more than one people staying in the room, citing security reasons, which is absurd. They gave only two bath towels and one hand towel, though the reservation was for 3 people. Breakfast was terrible, it was not included and we paid at the time of reservation. Also, if you want to order coffee (room service) in the morning, they dont have staff, so they refused....

"Tudo muito simples, mas OK"