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"PLEASE READ BEFORE YOUR STAY We stayed here for 6 days, and honestly, for how expensive this resort was, I cannot believe how poorly we were treated by the majority of the staff. About 90% of our interactions left us feeling like we were inconveniencing them simply by asking a question, purchasing water, or requesting assistance. Our room stayed at 74 degrees for our entire stay, and the air conditioning barely worked. For the price we paid, that was completely unacceptable. Another thing to...

"The front desk staff wasn't friendly. Slightly rude. Location not in good proximity to local points of interest. Required taxi transportation everywhere averaging 7$ to $20 per person every time you move from location to the next. Prices changed based on what they felt like charging or destination. There were chickens, dogs and cats roaming freely on the property. A cat literally walking around the restaurant like a customer underneath feet while we ate. Not much entertainment on the property....

"Whole Snapper from restaurant was the best ive ever had!"

"Very nice stay, footsteps from the beach, fell asleep to the crashing waves every night, peaceful"

"The Ritz did not disappoint! We look forward to coming back in the future"

"The staff was very welcoming and accommodating. The rooms were nice, we loved the vibe and decor of the whole hotel. The beds were comfy. We only stayed one night but the amenities looked nice! We were able to take a walk to the local shops and a taxi to Oceana for a nice dinner. The only note is that there are a lot of stairs so it would not be ADA accessible. The hotel staff was great about carrying our luggage in and out. We’d be happy to visit again!"

"The staff was very friendly. The property was clean ans very beautiful."

"We had a great stay the only issue is we had no wifi and no cell signal most of the time in our room, had to go elsewhere on the property to try and get signal/wifi."

"I live this place! Close to sites and great breakfast! A lot of stairs but great view too :)"

"Perfect hotel in the middle of the Capital. Very convenient close to the waterfront overlooking the harbor ."

"We were left alone-help there when needed but the place, despite full parking lots, was quiet and just perfect. Pool is so picturesque! We loved our stay!"

"Loved it"

"Excellent place to stay on Saint Thomas. The owners are very responsive, friendly, and accommodating. Clean and spacious rooms a short walk from downtown Charlotte Amalie. This is a small, locally owned "hotel" that has an intimate, relaxed vibe. Easy access and parking."