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"I do not dislike pets but I do object to dogs under the tables in the restaurant. My friend is allergic and we had to move tables due to this situation arising. It’s unacceptable! Also breakfast was served 7.30-9.30 but at 9.25 everything was being cleaned away and some guests arriving at this time were not offered specialist milks or hot food. Unacceptable really. My friend and I were in the breakfast room by 9.10am and so were well fed. However we were not allowed to take our hot drinks into...

"Lovely hotel, friendly and accommodating staff. Let us check in early free of charge as our room was ready. Loved the 12 o'clock check out too and breakfast was excellent. "

"Lovely hotel, lovely staff, lovelyer breakfast "

"Nice staff"

"No available free wifi is a minus"

"Overall, a lovely hotel with good amenities and we enjoyed a comfortable stay. The carpet in our room had some noticable stains/marks."

"Great place to stay on a budget has everything you need and is comfy "

"Courteous and helpful staff, clean room and spa, excellent facilities. great service in the dining room and room service. Thoroughly enjoyed my weekend's stay - wish I'd booked for longer!"

"Excellent location. Staff very friendly. Hotel rooms were great. The main big problem though was the sheer amount of noise when i stayed the Friday and Saturday night as the hotel has a very busy 1,2 bars/ pubs right behind the hotel and they go on until early hours of the morning so with all that and the hotel itself having big conference facilities it made it impossible to sleep without ear plugs. The main window in the room did not shut properly either and the bath plug was not working. So...

"Nice and friendly staff. Good breakfast. Clean rooms. "

"Fabulous new hotel and lovely room. Room was warm though with no opening windows and fresh air. AC wouldn’t stay on so may be a teething problem. Room was fabulous apart from that. Hot breakfast items were lukewarm which was disappointing. Plenty of choice. "

"Breakfast could be improved "

"Great staff, but menu not very exciting. Overall the place looks like it could do with a makeover"

"amazing for the price!"

"Staff were very friendly and accommodating. Room was great apart from a tea stain on the skirting board. Ridiculous charge of £20 pp to use the pool after 9am and no spa treatments available, so basically we could have stayed anywhere rather than having a “spa break “. "

"Room was huge but a bit dark. Bathroom a little dated - shower didn't maintain a constant temperature and was a bit weak. Absolutely spotless. Had to hunt for a hair towel and tea and coffee facilities. No iron - but there was an ironing board. Staff really friendly and helpful. Great porridge and selection at breakfast. Great location near to town centre with reasonable and safe parking."

"Perfect"

"Beautiful Hotel, fantastic amenities, really helpful friendly team and amazing food. Will be back soon."

"comfortable room and welcoming staff"

"Stayed overnight, very convenient location opposite the train station, easy check in, large clean room. Tea and coffee facilities, fabulous ESPA toiletries "