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"Had a midweek break from the city for two days and wish I could say wife and I would return. Bathroom absolutely disgusting with hairs in shower. Just 2 towels , 1 hand towel and 1 washcloth for 2 people. NO BATHMAT. Asked housekeeping for extra towels and told they were low on supply. SMH....... Saving grace was breakfast service and pool amenities. Weather was on our side. Also, perhaps management can help lifeguard/staff by HAVING A PROPER ENTRANCE TO POOL. Paint the knob to open gate yellow...

"Very clean and friendly staff"

"Hotel only serves county airport; “free shuttle” indicator provides no clarity and multiple pages/pop up windows on the Expedia listing leave out this crucial bit of info. I learned of this policy only after booking via phone call, as they did not respond to my online message until 3 days after I left it. Cab/uber fare is well over $100 each way to/from LGA. No refund was issued. Maybe this complaint will encourage them to review their listing or discourage you from booking under false...

"Phenomenal space when you are away from home. Bedroom, living room, huge bathroom, full kitchen, office desk...plus a terrific breakfast that is always fresh with a wide variety, and the gym is so lovely."

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"The staff could learn how to manage the front desk operations along with some problem-solving skills. The hotel is very old and outdated. The two ladies who worked the breakfast shift did an excellent job setting up breakfast, but the eggs tasted weird. Room and hotel were clean."

"I like the property it was in an place imo yeah,the thing I didn't like is that I wasn't able to stay bit longer"

"The staff are amazing and super accomodati g! Simon and Princessa and the other morning gentleman (did not get his name). Are just lovely! Have stayed there many nights and never an issue! Rooms are quite small but I only use to sleep so fine for me!"