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"Initially, we were sent to an older part of the hotel, where the bathroom towel rack was falling, then after we came back from linch and some sightseeing noticed the front desk had been trying to contact me and offered us an upgrade, which they said was where we should’ve been sent to in the first place. Got moved to the newest area of hotels with better room and amenities. So, I could give them one less star but will give the and excellent experience for making the correction. "

"A beautiful view from our upgraded super deluxe room, very spacious with balcony. Bathroom and room very clean. The staff couldn’t do enough for you, so welcoming and friendly. We had a lift to and from the bus station. We had an amazing full day jeep safari organised by the hotel. The breakfast was fresh and made to order. Would highly recommend a stay here and hope we visit again someday. Thank you!!"

"Amazing hotel with exceptional customer service. Every member of staff was attentive and went beyond to ensure my stay was perfect. The warm welcome from check in to the unexpected team check out will stay with me and I will most definitely stay there again when visiting Chitwan in the near future. Special mention for Manager Ashok and F&B staff Stuti and Anup. "

"We stayed at the Vivanta for three nights in April and loved it! The hotel is beautiful, clean and extremely comfortable but what we loved most was the staff. I don’t remember being treated better at any hotel. From check in to the wait staff, hostess, manager and even the chef, we were treated like family and taken care of so well that we hated to leave. We will be back Vivanta! "

"Loved my stay here. Very nicely run lodge— a great choice in the area that provides an upscale experience for a very reasonable amount. The staff were all lovely, the owner ever-present, making sure you’re having a great stay. But the stand-outs were the safari guides, who were so friendly and knowledgeable and worked very hard to ensure a great experience in the park. Saw tons of animals—so many rhinos!—but sadly no tigers, though the guides were super committed to trying to spot."