"I arrived with my 3 year old son and had booked a beachfront room. There was nobody at the property and no instructions how to check in. The Expedia email said to call them, but there was no answer. When I arrived, I asked a lady at a restaurant around the corner and she told me where to go for the check in. When I arrived at the front desk, at a different hotel, the lady working there politely told me the hotel I selected was overbooked and she started walking me to a room at that different...