Is The National Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total).

How much is parking at The National Hotel?

Self parking is free at this property.

What time is check-in at The National Hotel?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 10:00 PM–6:30 AM for a fee of GBP 15.

Where is The National Hotel located?

Situated in Dingwall, this hotel is 0.3 mi (0.5 km) from Dingwall Museum and 2.8 mi (4.6 km) from Blackmuir Wood. Eagle Stone and Castle Leod are also within 6 mi (10 km). Dingwall Station is only a 2-minute walk.

The National Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveler

19 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room lovely and staff very efficient and friendly would definitely stay again

Stayed 1 night in May 2025

8/10 Good

paul

1 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the cleanliness and the quick check in. The room was spacious and the bed was very comfortable. Only downside was the lack of hot water.

Stayed 1 night in Jul 2025

8/10 Good

Rachael

3 July 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Pub downstairs was great. Friendly staff but delays in check in and breakfast due to limited staff.

Stayed 1 night in Jun 2025

8/10 Good

David

5 April 2025

Liked: Property conditions & facilities, room comfort

Check in smooth and informative , very pleasant. Breakfast nice and sufficient. Staff very nice.

Stayed 1 night in Apr 2025

6/10 Okay

Christine

23 August 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Check in for two nights, we were told on arrival that it was chefs night off but would be open the following night but it wasn’t. A complete stranger opened our room door to come in on the second evening. He had been told this was his room, but obviously it wasn’t. The room had the bed against one wall which was inconvenient. It is in a great spot, easily accessible to the town and railway station.

Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

18 June 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

All was superb EXCEPT for the vacuuming which left a lot to be desired. However the staff everywhere were supremely helpful and friendly. Thanks to our stay at The National Hotel, we were able to contact a taxi that took us to a very small area east of Dingwall to honour our ancestors, so we are still pleased and would stay again.

Stayed 1 night in Jun 2025

4/10 Poor

Alexander

6 July 2025

Disliked: Amenities, property conditions & facilities

The shower had two temperatures - Ice cold or slightly less cold. The cold tap ran hot water and the hot tap ran room temperature. The decor is very dated, worn furniture. As a positive - parking is free and staff are nice.

Stayed 1 night in Jul 2025

4/10 Poor

Winifred

11 June 2025

Liked: Cleanliness, amenities

First night heard music downstairs from our room blast what sounded like the same song with loud beat till 1:00 am. Half owner said there wasn't anything she could do about it. Hotel restaurant food was good and handy to have nearby. Rooms small, but sufficient.

Stayed 3 nights in Jun 2025

6/10 Okay

Catharine

19 June 2025

Liked: Cleanliness

The overnight stay was fine, the room and condition of the areas I felt were in need of some refurbishment. The room carpet for instance was showing signs of the netting. The shower however was excellent.

Stayed 1 night in Jun 2025

6/10 Okay

Mary

29 April 2025

Liked: Cleanliness

The area around the outside of the hotel and where you parked your car was a bit dirty. The property itself was OK but when we arrived it looked closed up and not very inviting.

Stayed 1 night in Apr 2025

10/10 Excellent

Armanda

13 October 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The desk clerk was very friendly and helpful. She gave us directions to a great restaurant. My personal favorite was the extra large shower with endless hot water.

Stayed 1 night in Oct 2024

10/10 Excellent

Gary

2 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, outside Inverness in the village of Dingwall. Good restaurant. Nice room.

Stayed 2 nights in Apr 2024

6/10 Okay

Cameron

3 March 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room and bathroom. There appeared to be a lack of staff for the number of people staying. This was very evident at breakfast on the Sunday. The bar closing at 9pm was also very dissapointing

Stayed 3 nights in Feb 2025

6/10 Okay

Darren

1 April 2024

Liked: Staff & service, amenities, property conditions & facilities

Had a good stay but breakfast wasn't worth 18 pound ahead

Stayed 1 night in Mar 2024

4/10 Poor

Lenard

25 May 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

If looks was the key factor for the room it deserves a 4 but when the 2 main light did not work, TV shuts down after 5 minutes, could not take a shower because only scalding hot water came out, took 2 people to open window a couple inches with blocks of wood I can only give the room a 2 out of 5. Breakfast same rating as room as most of the food that should be hot food was cold.

Stayed 1 night in May 2025

4/10 Poor

Diane

4 July 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

VERY Basic

Less than impressed with this venue. Extremely dated - probably quite pleasant in its heyday. Very few staff (only saw 2 during our overnight stay, although they were pleasant and polite enough) - seems they have to look after the hotel and adjoining bar/cafe. Room very cramped, only way to ventilate was by placing a piece of wood under the window - which was not easy to lift. No fan available when we asked. No refrigerator in room, no hairdryer. One of the sheets was dirty (looked like bird faeces). Would not use the rear car park, as did not feel car would be secure there. Photo very misleading. Could only rate this accommodation as VERY basic, although it provided a roof over our heads for the night. However, would definitely not recommend.

Stayed 1 night in Jun 2025

6/10 Okay

Leon

16 June 2025

Liked: Cleanliness

Paid £71 for double room only for 2 adults. Main door locked with note saying ring this no. for attention. Immediately answered and told to enter through bar on right hand side. Poor guy on bar doing everything -serving/checking in etc etc. Hotel is a little dated and needs modernisation. Room was small (double bed against wall) . Ensuite was good -shower/sink/loo etc. Everything was clean but a little shabby. Room above arrived home late (midnight) and proceeded to get his steps in walking up and down the floor. Fridge unit outside was noisy as it turned on/off throughout the night. But for £71 I guess it was fair. Probably wouldn't stay here again but would spend a little more.

Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

29 September 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

National Hotel were fab. Hotels.com were crap

Hotels.com were supposed to have moved out stay from the Friday to the Saturday. Despite speaking to “Jefferson” to arrange this, when we arrived on Saturday, the hotel had had no communication from hotels.com! Luckily we saw Kate on reception, she booked us in to a spare twin room as our double was not available. She was brilliant. Hotels.com were not……. I would stay here again but would definitely not book through hotels.com

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

5 April 2023

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Taking advantage

The room was so heavily cleaned with a strong cleaner I had headaches all night, it smelt horrible, even having the windows open for hours did not help. The fridge was closed but turned off, so it smelt when I went to use it. The place is very very tired and not worth the amount asked per night. Another highlands hotel taking advantage of the season and offering very little in return

Stayed 1 night in Apr 2023

6/10 Okay

Raymond

18 June 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

On this visit got a family room which had a king and single bed. This made moving around difficult due to limited passage between beds. There was no milk in the brew making kit. The shower gel was empty. The curtains did not fully cover the windows meaning the late sunlight shone through. Again a miss max of room furniture. The bathroom is modern and reasonably well fitted out though the floor was titled. Only stay here because Inverness properties have increased their prices to excessive levels.

Stayed 1 night in May 2023

6/10 Okay

Miranda

8 October 2025

Liked: Staff & service

Disliked: Amenities

Good but dated room. Easy parking.

Stayed 1 night in Oct 2025

2/10 Terrible

philip

6 October 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel was locked up while 4pm hotel is passed its sell by date by years ! And Breakfast was like chimpanzee s party ?wasachim

Stayed 1 night in Oct 2025

2/10 Terrible

Aaron

5 October 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The contact number on the website leaves you unanswered, so there is no way to contact them before your booking Arrives at hotel before check in and there is no members of staff apart from 2 cleaners. There is 2 numbers on the front desk for call if there is no staff, however again, there was no answer. Eventually the manager arrived rubbing his eyes Poor service from what I can only assume to be the manager. Sighed at every question asked and made us feel like an inconvenience because we arrived early. There is a storm outside and we asked if we could sit inside to wait for check in, and again, the manager sighed and said we could sit at the chairs at the front door. We actually left instead because of the way he made us feel, and sat outside in the car during a storm. We arrived again at 3:50 to check in as this "manager" said check in was between 3pm and 4. No answer at the front desk again. We catch a cleaner and ask them for this man to check us in. He refused to come down stairs and told the cleaner we would need to wait another 10 minutes. The next morning, once again, no staff for breakfast. The breakfast was extremely poor poor quality. The options are ridiculously limited as is clearly served as a first come basis. If you are entering any later than 8am then everything is gone. We had a dog and wanted to clarify if we could sit inside so we called the number at the desk. This same manager answered and told us he would be right down. No one showed and left.

Stayed 1 night in Oct 2025

4/10 Poor

Archie

23 September 2025

Disliked: Property conditions & facilities

The hotel is pretty run-down. The room was clean, the TV worked but the beds were very narrow and uncomfortable. The toilet was clean, and there were towels, but again it was very small (shower, no bath).The breakfast in the morning was adequate, but with a bus load of Chinese tourists, the single person at breakfast was overrun. I would not recommend it

Stayed 3 nights in Sep 2025

2/10 Terrible

Claire

21 September 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Soiled sheets on bed, curtains hanging off, no bulbs in light

Stayed 2 nights in Sep 2025

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