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"Staff were excellent.Our room could do with a makeover "

"The staff were excellent professional and friendly. The food was very good both for dinner and breakfast. "

"The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful. "

"Lovely country hotel with good walks and very dog friendly"

"Clean easy to get to value for money will b back"

"Friendly helpful staff. Beautiful decor. Lovely atmosphere. Lovely toiletries and bathroom. "

"A really great stay, check in was smooth mid afternoon, superior room was fine with a fantastic super king bed and huge bathroom. We had supper in the bar, good food and drinks in a busy pub setting, a nice buzz and big shout out to Lewis and Sam who were so friendly and professional, a great team. Breakfast was really good, again in the bar with plenty of choices cooked to order as well as a small buffet. We will definitely return again!"

"Stayed for a work trip. The food and drinks on offer at the hotel were great, especially breakfast. The staff were lovely, especially the lady on reception who was very friendly and helpful when I had issues checking in with a credit card. Lots of space to hold informal business meetings with my colleagues. Parking needed to be paid for separately but still very convenient in the middle of the town centre. Some colleagues mentioned that they could hear seagulls calling in the night but I couldn’t - possibly worth packing earplugs but it may just have been where their rooms were located in the hotel. "

"Staff were amazing rooms comfortable and the good sensational "