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"Don’t go to the spa. They don’t know what they’re doing. I went for a massage and she cracked my back like a chiropractor. I told my chiropractor and he said she could’ve damaged my back because she’s not trained to do that. The spa is overpriced and you feel like you’re on a time clock to rush out of there."

"pool was great, had a nice view of ocean from room"

"For the price it was good"

"Great family hotel! Splash park was definitely a hit with my 5 year old. Room was spacious especially it being two teen girls, a toddler girl and mom! Great locations for excursions "

"The kids enjoyed the pool and amenities were great."

"Yes"

"The room was very nice and clean, breathtaking view of the ocean... I would recommend this hotel over and over... "

"Was mostly clean. Nice convienient location. Good security. Great for the price. "

" I recently sent my mom to Franklyn D. Resort in Runaway Bay, Jamaica to celebrate her 69th birthday, and I cannot say enough wonderful things about the experience she had there. From the moment she arrived, the staff treated her like royalty. Everyone was incredibly warm, welcoming, and attentive. They truly went above and beyond to make her birthday special. They decorated her chair with beautiful gold and black balloons and surprised her with a full birthday cake. What touched me even more was their kindness when she wasn’t feeling well one day—someone from the resort personally took her to the pharmacy to make sure she was okay. That level of care meant the world to me. Franklyn D. Resort may not advertise itself as a five-star luxury hotel, but the treatment and hospitality they provide is absolutely five-star. If you are traveling with family, kids, celebrating a birthday, or even sending an elderly loved one to relax, you can rest assured they will be in good hands—even if traveling alone. Thank you to the amazing team at Franklyn D. Resort for making my mom’s birthday unforgettable. I highly recommend this resort to anyone looking for genuine Jamaican hospitality and heartfelt service. "