Apartments in Distrito Capira

"Nos encantó! "

"Ok"

"We had a pleasant time with our family and friends at the property, but there were several areas that needed improvement. Here are some of the cons: - We arrived at 7 am on the day of our check-in, but as a Bonvoy member, we were not able to get early check-in (for free) until 1 pm. - We booked an all-inclusive package, but we only received our room keys at 3 pm. - The first room we were given was a room for disabled people, and we requested a regular room. The second room was not clean. - The third room was to our liking. - The treadmills at the gym were not working properly almost every day. The most frustrating experience was when I requested a refund for two of my family members who arrived two days after my arrival. I was unable to get a refund, and Expedia told me that I needed to contact the property, while The Westin told me that I needed to contact Expedia. No one was taking responsibility for the refund. I booked the vacation in January and requested the refund update since then, but I haven’t received a response. The property needs to update its rooms. On the positive side, we had beautiful weather, great food, and friendly staff. The staff at the buffet, Starfish Grill, pool, front desk, Panamazing company, and others were all great. We also took a tour of the Panama Canal and the San Blas Islands, which was an amazing experience!"

"Very nice stay."

" Bathroom sink was completely rusted, both faucets were absolutely disgusting and leaking every time we turned them on. They gave us a difficult time just to simply get shower towels. Everyday 2 days our room keys stop working and I would have to go to get them reprogrammed. On the last day they would not even give us shower towels because it was the last day. The entire resort smelt like sewage. In order to book 1 of only 3 restaurants there we had to wait in long for 2 hours in order to book which took 10 seconds. Absolutely horrible, money back should be in order "

"Beautiful room and view. "

"Its a quiet safe area. The staff and iwner qent way out of their way for me. I like not having a television. They may have in other rooms IDK. Its a quick short taxi ride in/out of Old Town. Vwry safe residential area. Big beautiful homes and yards."

"Brand new property with clean spacious rooms. Ample storage in the room and large bathroom with walk in shower and Molton brown toiletries. There was complimentary bottled water although the tap water is safe to drink, and 6 complimentary coffee pods a day. The yoga instructor was excellent and the yoga was complimentary 9am Thursday to Monday on a roof terrace on the spa. There is a roof terrace bar with amazing views of the surrounding mountains with complimentary drinks for guests each evening 5pm to 7pm which was a really nice touch. All the staff are professional and friendly. The breakfasts are excellent quality and lots of variety. The dinners in the terra vegetarian restaurant and tempo restaurants were excellent quality. We didn’t eat in fuego so can’t comment on that. The food prices are at the higher end but all great quality. We paid around $70-80 for 2 people for 2 courses each and 1 drink each. Our only criticism was the room rate included breakfast however we were charged extra ($30 for 2) for a takeout breakfast on the day we had an early pick up for a trip out with a guide which was a bit steep given the room rate. There were lots of birds in the area and the hotel could attract many to the gardens/grounds if the hummingbird feeders were regularly replenished (they were practically empty our full 5 day stay). A suggestion would be to use up any left over fruit such as papaya or banana to set up a feeding station for wild birds in the hotel gardens "

"The real Panamá experience "