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"The room was okay, but was in need of refurbishment. I.E. Furniture was old, only one bedside table, electric sockets difficult to get to, bathroom door handle loose. Stayed 2 nights and bed not made with room cleaning. Had a meal in the bar that was served cold."

"I loved the hotel and the amenities. The front desk staff were exceptional, and many thanks to Stella who made sure my stay was seamless"

"Clean room, nice hotel"

"Close to trains and tram"

"Lovely hotel. "

"Very brief trip. Clean comfortable and v v quiet"

"We thoroughly enjoyed our stay. Staff was wonderful."

"Reception staff were exceptional"

"We booked a family room, it was overall OK, bathroom was shabby. We had lunch which was not good,tasteless. The plates were full when the waiter picked up the plates. I would have thought he would have commented on this. Dinner was Salmon n potatoes,and Ravioli. Salmon was dry. Ravioli was nice. Would I stay again,sadly no, A 4 star hotel should have excellent food x we stay in lots of hotels up and down UK and lower rated hotels have much better food ..."