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"Wi-Fi did not work and not enough USB charging options for a family of 4. "

"Comfortable stay"

"We found pretty well everything working very well and in excellent condition, but the one thing that I found in the morning, on using the shower, was a lack of a bath mat. This I found a bit disconcerting as it made having a shower a bit risky."

"Very new, up to date room. Lots of space, I believe ours was a classic double bed room, with a huge desk, good quality and quantity kettle, professional hair dryer. Large elegant mugs, tesspoons, bottle opener. Bed was comfortable. Bathroom spacious, good sized basin and easy to operate shower. Lovely Moulton Brown toiletries. Ba"

"Check in absolutely brilliant very helpful attentive staff who are caring professional and efficient "

"Warm welcome from staff. Beautiful room."

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "

"Nice clean room, and nice staff"