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"Some issues with the room and internet, had to switch rooms. The second room had a malfunctioning toilet fill valve, it would shut off due to friction, requiring me to pull the lid and jiggle it to fill. Some outlet's didn't work. Low hanging fruit that can be attended to can go a long way. Staff was friendly and professional at all times. Would definitely stay here again, but urge attention to detail. Also, have a daily Urban Experience Fee on the final bill that I have asked to get back. Not sure what an Urban Experience Fee means, no Urban Experience was offered outside of doing my thing, being a native Chicagoan. "

"Amazing hotel with great views "

"Great location but lobby & common spaces are very dark! Felt like a cave..."

"What an AWESOME breakfast!!"

"Internet was slow.restaurant was closed on Tuesday night with no room service. "

"Increíble hotel súper friendly staff! "

"Room was clean, as well as the common areas. I wish there was a complementary breakfast. "

" Breakfast was the highlight! The staff was great and the food was good. However, our room never got cleaned during our 4 night stay. We didn’t get clean towels throughout the week. Our trash was never emptied. Not to mention, the creamer in the room was expired and none was ever replenished. "

"I didn’t use them."