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"The room was very small and dark. The bed was soft and the pillows rock hard. The door wouldn’t lock which as a single woman was very worrying for me. I called reception and was told I could move room but it was 11pm and I was very tired and was undressed. Consequently I had a poor nights sleep as I was worried someone could get in. There was no bedside light so I had to leave my phone on all night. The EV chargers were extortionate. "

"Great central location, Sky lounge very expensive but ok for a treat. Plenty of bars locally too. Breakfast is excellent with lots of choice. Rooms really clean and comfortable "

"Stayed for a limited time only but rooms were nice, clean and spacy. Would book again when in Leeds."

"Overall was good. But confusing with breakfast cost as I hadn’t prepaid. Was told at check in cost was £15 for breakfast or £10 if paid in advance. Paid £10 for the first morning with no problem. Next night went to reception to pay for next morning and was told there was no discount and cost was £15 which I declined. No big deal but an inconsistent experience. Nice hotel overall."

"Excellent stay from start to finish. Easy and smooth check in with good communication beforehand regarding my specific needs due to disability. Room was super, well laid out and spacious. Bathroom was modern and designed for disabled use. We ate in the on site restaurant 2 nights out of 3 during our stay. Food was really exceptional given it’s a chain hotel. The seabass I had the first evening was really flavourful and the couscous and roasted veg with it was the perfect combination to go with it. I had the crab ravioli the second evening and that was just amazing. Breakfast was buffet style with a wide range of pastries, bread, cereals, fresh fruits and juice in addition to everything you could possibly want in the hot selections. I used the spa facilities both days enjoying a pedicure and a body massage. The massage left me floating and I would highly recommend them. My only gripe would be the treatment rooms are very small and really doesn’t give you much room for manoeuvre! Don’t let that detract you from the treatments on offer though and the therapists are extremely friendly and good at what they do. All in all I have no hesitation in recommending a stay here and we will certainly return, hopefully sooner rather than later. Thank you again for a wonderful stay. "

"Room was very clean & tidy. Huge TV. Shower very good. Breakfast buffet was quite extensive. "

"Lovely hotel and staff, breakfast was also really nice. Only issue was noise, could hear next door from quite a distance away. Not sure if they were really noisy or sound proofing wasn’t that good. Either way after speaking with a member of staff stopped at 11pm and got a good Kip after."

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"It was okay for what we needed and the price reflected that. It felt a bit tired and in need of some tlc. We only needed the room for one night after going to see someone at the arena. Great location for that within walking distance luckily we arrived at the hotel early because parking spaces are limited. The room was very compact and so was the toilet and shower facilities, the only refreshments that were available were in the reception and that was quite chaotic due to the small area it was in and the fact you had to pay for a token to then put in a machine so we didn’t bother. They did have a vending machine but it was too crowded when we wanted to use it so again didn’t bother. We didn’t have breakfast so can’t comment on that. So don’t expect anything more than what you pay for and you’ll be fine. "