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"The room was facing a bar with loud music until 3am!"

"Clean room, always well prepared stay in same room every week pretty much "

"Very nice overall except the shower. Would have liked a regular shower, not a bath you have to stand in. Also the power of the water in the shower was very low, it’s hard to wash long hair in it. Everything else great - and amazing restaurant "

"Service and location "

"This is a lovely hotel, we enjoyed our stay here. The only reason I’ve given a 4* not a 5* review is that there were no accessible parking spaces available on the Saturday evening when we returned for the night, as wedding guests had chosen to park there without blue badges. Not the hotel’s fault, but they did nothing about it. Our room was great - the accessible shower had a chair rather than the drop down seat I often find in accessible bathrooms. A chair feels safer. The room was big enough to turn my scooter round so that I could drive forward out of the room rather than have to reverse. The staff were very friendly."

"Ok"

"Staff very friendly and helpful. Had good breakfast selection but not the highest quality of cooking. Themeat was a little bland flavoured. Great location for city centre . Would stay again."

"Excellent place to stay, clean and spacious. Breakfast was great as were the facilities and restaurant bar. Staff were really friendly and helpful "

"We took our little dog with us and the only place we could eat whilst with her was the conservatory. This is a nice space but the floor was not cleaned from when we arrived and had something to eat there (a chip was dropped on the floor). It was still there with other crumbs late morning Sunday which didnt seem very sanitary. The spa was terrible - overcrowded, not the peaceful hushed space described in the leaflet. My husband refused to attend all of his sessions due to this. He could not even find a place to sit in there let alone get access to the facilities, as it was full of giggling women toting glasses of champagne and taking up all available space. Very poor indeed and we wont be returning. "