Đồng Vang Vacations

"Kids & I enjoyed our stay at the Hyatt. Staff were attentive and responsive when engaging with our inquiries. Only feed back I have for improvement is the issue with the washroom ventilation system. There seems to be no venting fan and the washroom smelt of urine, stale air and a bit fishy at times, even when only te shower was used all day. Not sure how to remedy this as this is also a new building (2025). Maybe a scent Managment system?"

"Excellent service! The manager, Jenny, was so nice and welcoming. The breakfast was fantastic, there was so much food and a large variety of stuff."

"Room was clean but the turn down service was underwhelming."

"Very unique style rooms, compact but comfortable, clean, with lots of techy details for lighting, curtains etc. Reception staff was pleasant and welcoming, they helped us book a car to the airport. Great breakfast with both traditional and western choice of food."

"Great breakfast, beautifully outdoor swimming pool"

"The most beautiful, well finished hotel we have ever stayed in. The room was a great size, staff so pleasant and helpful and the amenities top class. Would recommend this hotel to anyone. The views here Ha Long Bay are an added bonus and the hotel ensure the beach area is kept pristine and clean. 10/10"

"We had a very nice room looking straight to the bay (which was amazing), hotel was new, but they dont really have a place for kids apart from an indoor pool. Although all the staffs were trying to be helpful, I dont think they have enough staff. Hotel is also a bit far from beach"

"Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this...