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"Breakfast was great. Large selection and regularly replenished. Ample seating space. Very nice experience and will stay there again. "

"Space was utilized 100% with bunk bed for 4 people"

"This is a very convenient location for flights out of terminal 2. The rooms are like any other Hilton. However we didn't have a great experience because the AC was broken in our room so it was far too hot sleeping as there are no windows to open."

"Room was clean and had everything we needed. Couldn’t beat the location, very walkable to many different attractions or to the underground station, for anything a little further out. Would definitely stay again."

"Location is fantastic, staff was friendly and welcoming. The bed and linens were clean but overall the room didn't feel clean, the power went out (understandably not their fault but still sucked) and we had to pack up to checkout in the dark. Overall the room did not feel worth 400$ a night and we would try somewhere else next time. "

"The room was spacious with a nice view of the Thames. There was no soap in the bathroom. No biggie, called down and someone brought some up. Got in the shower, body wash was also empty. Called down again. It had a kitchenette, dish soap also empty. I was excited about the opportunity to do laundry however no laundry soap. I went to the front desk to ask if I could get some and was told I had to go next door to Tesco to buy some. Went next door and they only sold full size bottles which I wasn’t going to buy for one load, so no laundry. There’s carpet in the bedroom which was filthy. When we arrived, the room wasn’t ready (we were early), so we left our bags and ventured out. I asked the front desk if they could have the sofa bed set up while housekeeping was getting the room ready. Got back around 6, sofa bed not set up. Called down and housekeeping came up but appeared completely annoyed we even asked to have this done. I was literally getting a tip out of my purse when they “smacked” the bed with their hand, said “there you go” and abruptly left the room. I ordered Uber Eats however, I didn’t realize Uber Eats are not permitted in the hotel at all (even the lobby), so had to go down outside to meet him. Upon checkout, the front desk asked how my stay was, I said “it was just ok”, she replied “oh that’s good, have a great day”. The only person I encountered here who was amazing was the gentleman who brought up our luggage. Would not stay here again."

"Very cute hotel, staff was super nice and helpful. Location wad perfect! 2 blocks to Paddington Station, 1 blocks to Landcaster Gate tube station. One blick to BigBus Hop on hop off bus stop. Great neighborhood. Loved the free British breakfast."

"Excellent location and customer service. Well-maintained "

"The breakfast was excellent, full of variety and high quality in a lovely setting. The room we received was upgraded to executive for a small fee and was brilliant, with nice little touches in the free minibar. The executive lounge was a nice space for a quiet glass of wine before we went out to the show, although the food catering was limited to fruit, 2 basic hot options and one type of cake. We were not looking to rely o this as a formal meal and so the lounge was nice. Staff were friendly and systems were robust, plenty of facilities available if we needed them. A two minute walk from Marble Arch, Hyde Park, Oxford Street and the Tube!"