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L'Arrivée Hotel & Spa

4.0 star property
Suburban hotel with 2 restaurants and a full-service spa

Choose dates to view prices

L'Arrivée Hotel & Spa in charming Hörde offers an upscale retreat with body treatments, facials, al fresco dining at two restaurants, an indoor pool with sun loungers, and free in-room WiFi, which previous guests have particularly appreciated.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
The current price is AED 556
AED 640 total
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, Private Bathroom

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Single Room, Private Bathroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Double Room, Private Bathroom

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Private Bathroom

Hypo-allergenic bedding, pillowtop beds, in-room safe

Comfort Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Double Room, Private Bathroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Wittbräucker Str. 565, Dortmund, NW, 44267

What's nearby

  • Dortmund Zoo - 6 min drive - 4.5 km
  • Theater Olpketal - 6 min drive - 4.2 km
  • Rombergpark Botanical Garden - 7 min drive - 6.5 km
  • Spielbank Hohensyburg - 9 min drive - 6.3 km
  • Westfalenpark Dortmund - 9 min drive - 6.8 km

Getting around

  • Dortmund Hörde Clarenberg Station - 6 min drive
  • Hoerde U-Bahn - 7 min drive
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪Jägerheim - ‬17 min walk
  • ‪Overkamp - ‬9 min walk
  • ‪Haus Waldesruh - ‬12 min drive
  • ‪Haus Prein - ‬13 min walk
  • ‪Pizzeria Tavin - ‬5 min drive

About this property

L'Arrivée Hotel & Spa

Upscale hotel located in Hörde
You can look forward to a terrace, a garden, and dry cleaning/laundry services at L'Arrivée Hotel & Spa. Treat yourself to a body treatment, a massage, or a body scrub at L'Arrivée, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and a front-desk safe
Room features
All 70 individually furnished rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Similar properties

Indoor pool, open 6:30 AM to 10:30 PM, sun loungers
Radisson Blu Hotel Dortmund
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 948 reviews
The price is AED 399
AED 459 total
includes taxes & fees
21 Dec - 22 Dec
Radisson Blu Hotel Dortmund

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Louis
  • Restaurant Vivre

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,382 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

L'Arrivée Dortmund
L'Arrivée Hotel
L'Arrivée Hotel Dortmund
L'Arrivée Hotel Spa
L'Arrivée Hotel & Spa Hotel
L'Arrivée Hotel & Spa Dortmund
L'Arrivée Hotel & Spa Hotel Dortmund

Frequently asked questions

Does L'Arrivée Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is L'Arrivée Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at L'Arrivée Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at L'Arrivée Hotel & Spa?

Check-out is at noon.

Where is L'Arrivée Hotel & Spa located?

Located in Hörde, this spa hotel is within 3 mi (5 km) of Theater Olpketal, Dortmund Zoo, and Rombergpark Botanical Garden. KletterMAX Climbing Centre and Spielbank Hohensyburg are also within 3 mi (5 km).

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L'Arrivée Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 323 reviews
Rating 8 - Good. 98 out of 323 reviews
Rating 6 - Okay. 18 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 3 out of 323 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quite hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place of calm
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Pedro

Liked: Cleanliness
Disliked: Staff & service

Overpriced and understaffed

Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last. Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full. Bed is uncomfortable. The Gardens are nice and calming and the breakfast is good. But for 500 euros per day its a pure rip off.. Dinner gets full and you will wait 1h30m for a salad. Not returning
Stayed 2 nights in Sep 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Pool war leider viel zu kalt. Ein paar Grad mehr dürfen es schon sein.
Stayed 1 night in Sep 2025

6/10 Okay

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches, hilfsbereites und jederzeit lösungsorientiertes Personal. Die Lage ist wunderschön ruhig im Grünen gelegen; Wanderwege gibt es direkt vor dem Haus. Der Eingangsbereich sehr weiträumig, architektonisch modern, funktional und interessant (Bilder, Verwinkelung) gestaltet. Man kann von dort aus richtig ins Hotel hineinschauen (z. B. in die schöne Lounge, Bar, Gang zum Frühstücksraum etc.) und überall Sitzgelegenheiten. Auch der Außenbereich ist schön angelegt, zum Verweilen oder Frühstück nach draußen verlegen gut geeignet. Im Loungebereich und der dort ansässigen Bar ward nie eine Bedienung gesehen. Frühstück: Es kann leicht der Eindruck entstehen, dass an manchen Stellen zuweilen gegeizt wird. Denn nicht an jedem Tag ist das eigentlich reichliche Angebot tatsächlich so reichlich – Beispiel: An einem Tag gibt es Rührei, an einem anderen nicht – aber auf Nachfrage kein Problem (warum aber muss Nachfragen sein?). Doch ganz abgesehen davon: Die Eier sind von minderer Qualität. Außerdem: Wenn man zur falschen Zeit kommt, kann man Pech haben, weil nicht mehr oder nur auf Nachfrage nachgefüllt wird - für ein Hotel dieser Preisklasse unverständlich.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stor anbefaling 👍

Fantastisk skønt hotel. Super lækkert spa og pool område. Flotte store værelser, hvor der ikke mangler noget. Lækker morgenmad buffet, der mangler intet. Vi spiste også på hotellets restaurant til aften og det var virkelig lækker mad og store portioner.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Es wurden diesmal Lösungen für Anfragen jeglicher Art gefunden. Danke an das spitzenmäßige Personal an Rezeption und Restaurant.
Stayed 3 nights in Jun 2025

10/10 Excellent

Niklas

Liked: Property conditions & facilities, room comfort
Sehr schönes Hotel in idyllischer Lage
Stayed 1 night in Jun 2025

8/10 Good

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Insgesamt ein tolles Hotel, das ich schon mehrfach besuchen durfte. Leider erlaubt es sich das Hotel, nach Buchung einfach die Konditionen in Form der Checkin-Zeit zu ändern. Man erhält vor dem Besuch eine Email, dass die Checkin-Zeiten an Spieltagen des BVBs, der vor Heimspielen im Hotel ist, geändert werden. Es gilt dann die Anstoßzeit, die oftmals erst kurz vorher vom DFB festgelegt wird. Auch ob der Verein international weiter kommt und ein Heimspiel hat, entscheidet sich oftmals zwei Wochen vorher. Man muss sich selbst darum kümmern, wann Anspielzeit ist und erstmal so weit denken, dass das auch abends sein könnte. Ist diese um 15:30 ist das eine Verzögerung von 30 Minuten und kein Problem. Handelt es sich um ein Abendspiel aber schon. Das kann Checkin um 21 Uhr bedeuten, wie uns erklärt wurde. Das Risiko von kurzfristigen Spielverlegungen trägt somit auch der Gast, der eventuell schon Wochen vorher gebucht hat. Beim Checkin war man da auch sehr hart und erst die Intervention über Expedia hat den Fall für uns geklärt. Andere wurden abgewimmelt. Ein No-Go, was dieses tolle Hotel für mich an keinem Samstag, Sonntag, Dienstag, Mittwoch oder Donnerstag (typische Spieltage) mehr buchbar macht. Sehr schade.
Stayed 1 night in May 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entspannung und Erholung
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kurze Auszeit in toller Umgebung.
Stayed 1 night in Feb 2025

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöner Aufenthalt

Ich hatte einen angenehmen Aufenthalt in einem tollen Hotel mit köstlichem Essen und hervorragenden Parkmöglichkeiten. Besonders möchte ich den Frühstücksküchenchef loben. Mit seiner fröhlichen und freundlichen Art beginnt der Tag einfach wunderbar!
Stayed 2 nights in Jan 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service, aufgestelltes Team
Stayed 2 nights in Dec 2024

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte eine gute Zeit, denn das Zimmer und der Wellnessbreich waren super. Direkt am Wald gelegen und ruhig. Leider war das Personal an der Rezeption nicht so Kundenorientiert, wie ich angenommen hätte. Die Bedienung in den Restaurants hingegen ist einsame spitze.

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten einen sehr schönen Aufenthalt. Der Wellnessbereich ist liebevoll gestaltet. Das Essen am Abend im Vivre war von Vorspeise bis Dessert ausgezeichnet. Das Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Komme gerne wieder, dann hoffentlich mit Sauna möglich (wie geplant) und ohne Warten auf das Zimmer bis abends und vollem Restaurant, wo man mir auch keinen Platz zum Zeitüberbrücken anbieten wollte.
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top 👍
Stayed 1 night in Aug 2024

6/10 Okay

Rupert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ein sehr schönes Hotel mit tollem Wellness Angebot. Ich hatte ein Superior Zimmer mit einer riesigen Terrasse, das ließ keine Wünsche offen. Leider war der Service beim Abendessen eine einzige Katastrophe. Die Mitarbeiterinnen und Mitarbeiter im Service abends renne wie wild durcheinander, achten überhaupt nicht, wenn ein gast etwas bestellen will. Das Hauptgericht kommt, bevor man mit der Hauptspeise fertig ist. Der Kommentar der Kellnerin: Tja heute gehts halt schneller. Das zweite Hauptgericht kommt, als der erste Gast bereits fast fertig ist mit seinem. Keine Entschuldigung. Nichts. Niemand sieht wen Gläser leer sind und man muss während des Essens seine Energie darauf verwenden jemand abfangen zu können um "Nachschub" zu bekommen. Bei diesem Niveau und entsprechenden Preisen darf der Gast einen professionellen und freundlichen Service erwarten finde ich. Schade, das trübt den hervorragenden Eindruck des Hotels total.
Stayed 1 night in Aug 2024

6/10 Okay

Emiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Twee gestoord door binnenkomende personen.

We werden twee keer gestoord door iemand die ongevraagd binnen kwam. Bij vertrek werd ons het ontbijt niet in rekening gebracht wegens dit voorval. Dit kon ik op prijs stellen. De kamer was netjes. We kregen een kamer met bad. Ik had in de reservering om een kamer met douche gevraagd. Ik heb het maar zo gelaten, we waren te moe om te verhuizen. Het eten was veel te duur voor wat er op tafel kwam. De groente bij de biefstuk bestond uit één kerstomaatje en een blaadje peterselie dit was schijnbaar de gemengde salade die op de kaart stond. De kwaliteit van het vlees was prima. Het hotel is netjes en schoon. De vitrage op de kamer was stuk, wifi was prima. Het hang en sluitwerk van de (glazen)badkamerdeur zat los.
Stayed 1 night in Aug 2024

10/10 Excellent

Özlem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jederzeit wieder!

Von Anfang bis Ende hervorragend! Qualität auf jeder Ebene!
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Besser geht es nicht

Tolles Hotel, top Zimmer und ein hervorragendes Restaurant. Wir waren hier zu der Dinner Shiw "Le Petit Chef' Absolut zu empfehlen
Stayed 1 night in Jul 2024