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The Grey Hotel

3.0 star property
Experience urban excitement by day and relax at night in this modern city centre hotel.

Choose dates to view prices

In the heart of Dortmund City Centre, The Grey Hotel is a vibrant retreat. Start your day with a free breakfast buffet, enjoy in-room WiFi, and unwind at the health club or bar. With laundry facilities, luggage storage and express check-in/check-out services available to you.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available
The current price is AED 315
AED 362 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is The Grey Hotel pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Grey Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Grey Hotel on 24 May 2026 start from AED 315, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at The Grey Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Grey Hotel?

Check-out is at noon.

Where is The Grey Hotel located?

Located in Dortmund City Centre, this hotel is within a 5-minute walk of Westenhellweg Street, German Football Museum, and Dortmunder U. Thier-Galerie and Museum of Art and Cultural History are also within 10 minutes. Westentor U-Bahn and Kampstrasse U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 130 out of 265 reviews
Rating 8 - Good. 99 out of 265 reviews
Rating 6 - Okay. 32 out of 265 reviews
Rating 4 - Poor. 1 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious with great staff and a lovely breakfast included.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to transportation. Enjoyed my stay!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and lovely
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great employees
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the centre, easy walkable everything is nearby.. Very friendly and helpful staff...
Stayed 2 nights in May 2024
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Proper Hotel, friendly staff, 24 hour service Breakfast very good and you could be an ealry bird- breakfast starts at 06.30 am
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location good staff very clean City center in two minute
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Dortmund HBF and central Dortmund. Staff were very helpful and room was clean and spacious.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dortmund Hbf, located inside walking and friendly staff. Also, if you pay €3, you can use gym Fit/One, 5-min. walk from the hotel. I stayed here for the first time since 2018 but there has been no change and excellent just like before.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since 2018 I've been staying in the Grey Hotel for over 50 nights in total but I don't find any reason to switch to another hotel. Located inside Wallring, 2 minute walk from Dortmund Hbf and staff is helpful. I'll keep using it when I have a business trip to Dortmund.
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooms and the breakfast was nice. However, we were there on a very hot day until the lack of air conditioning was difficult for us to get a good night sleep. Unfortunately, we are used to air conditioning so this was difficult. The Dyson fans they provided Were helpful, however .
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

katherine

The good points about this hotel, proximity to the train station and being central. Wide selection of food for breakfast, which was included in the price. Staff helpful. Wi-Fi good. Not so good, musty smell in the room. I’d paid extra for economy double, courtyard view is looking at car park rather than street. Was disappointed with the hotel after reading positive reviews was not what I had hoped / expected. Was only there one night.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL VERY GOOD PLACE NICE STAFF
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Tamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful, located in a large pedestrian area. Close to the train station, shops and restaurants. Also the bed was very comfortable, with a nice cozy duvet!
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

Carsten

Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte Zimmer 301. Extrem hellhörig zum Nachbarzimmer. Sonst war alles ok.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thor Alan

Liked: Cleanliness, staff & service, amenities
Sentralt, rent og god frokost!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lager und das Personal hat uns besonders gut gefallen.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra men saknade AC på rummet
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Pěkný hotel v centru Dortmundu, 5 minut chůze od hlavního vlakového nádraží. Čisto, ochotný personál, vše fungovalo. Dobrá snídaně.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Lage ist sehr gut Frühstück und Service sehr gut Bett ist bequem Fliesenfußboden ohne Fußbodenheizung ist no go :( Empfang beim Einchecken sehr unfreundlich, keine alternative/Lösung zur stornierten Buchung, Einchecken hat sehr lange gedauert Zimmerwände sind hellhörig
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Dirk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bett war komplett durchgelegen, sehr schlechter Geruch durch Heizungskörper nach abgestandener Luft
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Kurt

Disliked: Property conditions & facilities, room comfort
Tolles Fruestueck Einfaches Zimmer
Stayed 1 night in Nov 2024