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The hotel is excellent. Just be mindfull that it is in a low traffic bussy street and in front if a casino and billar pool house.

The staff was really friendly and helpful even though there was a slight language barrier. The hotel is situated walking distance to the malls, endless restaurants and bars. There were two equipment breakdowns that could have impacted our stay but was resolved rather quickly with endless apologies. The only downside was the suite didn't have a microwave so I has to ask the staff to reheat food. Overall it was a pleasant exprerience with the hotel, staff and amenities. I will definitely visit...

Beautiful grounds with spectacular view, great staff and good fod

Un lugar muy tranquilo, ideal para desconectarse y disfrutar de la naturaleza. El personal es muy amable y pendiente de todo.

A very nice and architecturally well-designed hotel. Very cozy from the moment you walk into their BIG grand door and you are always greeted with a smiling face. And they cook breakfast for you on the spot! Everything is fresh there. The rooms are very clean, well maintained, HOT showers....really exceeded my expectations.

The staff was wonderful.

The place is well kept, has beautiful views and great amenities (pool, sauna, steam room, jacuzzi, terraces, etc); the hotel has a walking trail up the mountain that is worth it! While a smaller car I rented worked be aware that a share of the roads going to the hotel are rural roads. While the food at the hotel is delicious you will need to be patient because they are slow delivering.I really enjoyed my stay at this hotel! Very relaxing & full a gorgeous nature.

Very safe and quiet, only 3 blocks away from Plaza Bolivar, close to many shops and restaurants.