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"I appreciate the front desk staff Xiao Zhang, a lady who went the extra mile to put me and friends in 2 other rooms on the 6th floor with the mountain view. Great thoughtful and willing service on a small request. Also the servers in the morning breakfast restaurant were friendly. "

"Underwhelming compared to the likes of Capella, Langham where we are frequent travellers at. Rooms were decent however had mosquitoes on the warmer days we were at. Upgrades were offered at a charge of double the room rate, concierge was unwilling to assist at most times, especially after we declined the hotel tour packages. Won't be staying at six senses again, you can get much better hotels and service for the same price."