"Beautiful hotel, very grand decor, and smells amazing like a spa! Perfect location, right next to the cathedral and good for exploring the city. Very convenient parking underneath the hotel, with a cheaper rate for guests. I’ve seen a few bad reviews on the breakfast, but personally we had no issues, quite a standard hotel buffet breakfast that had everything we would want, no complaints. Served in the Miller and Carter restaurant onsite, very nice.
We did have an issue with loud noise, as there were renovations taking place in the hotel during our stay. However, when we spoke to reception about this they were extremely helpful (and friendly and polite), and did everything they could to improve our situation, including moving us to two other rooms. All the rooms we saw during our stay were beautiful, clean, and very good sizes. And the final one was very quiet! Can’t fault the staff, they did everything they could, and must have had more complaints, so were dealing with it very well. It wouldn’t stop us staying at the hotel again, everything else was lovely and very high standard."