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"Very conveniently located at the bottom of funicular track ,lots of restaurants and stores around , walkable to the lake "

"The property is excellently maintained and the rooms are incredible. Beds are firm and comfortable. Everything about the experience is top notch! We arrived earlier than expected (hours before standard checkin time) and there was a room made available much to our surprise. The breakfast spread is gorgeous and they have a great selection for all diets. The front desk staff is AMAZING. They take hospitality to the next level. After our hired car to Milan fell through they ordered a cab that arrived in 5 min. They offered a private car initially. All of this was AFTER we checked out. We had a wonderful stay overall and would absolutely book this hotel again. Thank you to everyone at the front desk! I am terrible at names but the young lady with red hair is exceptional at her job but everyone there was so accommodating. I wish I could give this stay a sixth star!"

"Great hotel "

"Best hotel experience ever & we’ve stayed in a lot of amazing hotels. Staff was exceptionally caring, spa was included, food with tremendous and location was excellent. Lugano is the most beautiful place in the world."

"Très bien ."

"Everything was awesome"

"Excellent hotel with very comfortable beds and an amazing breakfast, friendly staff"

"Very good service . Excellent breakfast, great facility. "

"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "